Purchase the computer and a FREE 1 Year Kaspersky Internet Security (1-User) download will be automatically added at checkout. The software download will be emailed to you. State law may require sales tax to be charged on the pre-discounted price if the product is subject to sales tax.
Processor & Memory:
Intel Core i5-3317U Processor at 1.7 GHz
6GB DDR3 (2 DIMMs)
500GB (5400 RPM) SATA Hard Drive + 32 GB Solid State Drive
8X CD/DVD Burner (Dual Layer DVD +/-RW Drive)
Microsoft® Windows 8 (64-bit)
Windows 8 is Beautiful, fast, and fluid.
Personalized: Make your Start Screen your personalized home for the things you care about. Organize and customize it the way you want.
Connected: Now everything is in one place to share. Integrate your online favorites – Facebook, Flickr, Hotmail, etc. – with content from your PC., such as photos and contacts.
Graphics & Video:
14" High Definition LED Display (1366 x 768) with Truelife
Intel Centrino wireless 2230 802.11 b/g/n + Bluetooth 4.0
Inegrated 10/100 Network Card
Integrated 1.0 MP Webcam
Stereo Speakers with Waves MaxxAudio 4 with Skullcandy speakers
Chiclet Keyboard with Gesture Touchpad
I/O Ports & Slots:
1x USB 3.0 + 1x USB 3.0 PowerShare
1x RJ-45 (LAN)
AC Power In
1x Kensington Lock Slot
Productivity Software: Office Home & Student 2010 - Full Version
44 WHr 6-cell Lithium Ion Primary Battery
Color: Moon Silver
Dimensions: 13.66" W x 9.45" D x 0.81" ~ 0.83" H
Weight (Approximately): 4.12 lbs.
Average Customer Rating:
(163 Reviews) 160
(out of 163reviews)
Rating Snapshot(163 reviews)
110 of 163(67%)customers would recommend this product to a friend.
Pros: high quality case good layout excellent speed., it operates at a low temperature
Cons: internet explorer 10, unlighted keyboard
Model Number: Dell Inspiron 14z Ultrabook, Intel® Core™ i5-3317U 1.7GHz
"I purchased this product because of its weight, performance, layout and that it has a DVD drive. I was more than pleased with overall design and layout especially with the strength of the case. Any fears that I had concerning the difficulties that some buyers had with the system locking up, were quickly dispelled. The unit booted right up and after I made sure that all Windows and system updates were loaded, it never developed any problems with booting. I'm not proficient in Windows 9, yet, but I switched to using Chrome as my I-net browser, because Explorer 10 displays everything in large fonts and randomly arranged boxes. Not the kind of environment that is conducive to getting work done. An excellent machine for the price."
Pros: sleek, lightweight, windows 8, ms office, anti virus 1 year, super fast & responsive
Cons: no back lit keyboard
"I was hesitant to purchase this Ultrabook after reading all the negative reviews about the start up issues, MS office trial, etc. I am glad I called Costco customer service to verify that it came with the FULL MS Office and then decided to purchase, because WOW, this computer is AWESOME. Totally sleek, light weight, and portable. Windows 8 is awesome. So is the full MS Office Home/Student. MS Office was $150 upgrade on the Dell website, as was a year of anti-virus. What a great deal from Costco. I tried to convince my husband we need to splurge and get an Apple instead, I'm glad he was right for a change! This was an awesome deal and Ultrabook, I have already recommended to several friends and colleagues. Don't be scared off by the other reviews! You will not be disappointed."
"I purchased the Dell 4Z Ultrabook and have had none of the problems expressed by other reviewers. The machine boots and shuts down in seconds, and is very fast. I too was not overwhelmed with Windows 8 at first, but the more I use it, the better it seems. My suggestion is to read a tutorial on the Internet about Windows 8, and in a few minutes you should not have any problems. In fact, if you switch the the Desktop, it looks very much like Windows 7.
I did not experience any of the startup problems that many others complain about. Perhaps this is because the BIOS was automatically updated once I setup the machine.
Getting MS Office included in the price was a big plus, and was one of the main reasons that I purchased this machine. The other main reason was the weight (4.12 pounds). As others have said, the 4Z is a bit thick to be a true ultrabook, but at a bit over 4 pounds it is very easy to travel with.
I have only 2 complaints about this computer. Only 1 USB port (I will get an adapter to expand this to at least 2). My other complaint is that there is no VGA output port (Only HDMI). However, I think I can get an adapter to convert HDMI to VGA."
"I'm just addressing the Bios problem. I bought a similar package of the 14Z from Costco on 1/31/13. I opened it and played with it. The next day it would not boot up. I took it back to Costco and got a new one. I opened the latest 14Z and the "My Dell Support Center" tile and discovered that I needed to download the Bios update from Dell. It's been working fine since then."
Pros: slim light for a laptop, good battery life - about 4 to 5 hours or so, the boundled software - office home and kasparsky, very fast boot time, built in dvd r/w drive, windows 8 (after the learning curve), 2 year warranty from costco
Cons: screen resolution (1366 x 768) could be higher
Model Number: Dell Inspiron 14z Ultrabook, Intel® Core™ i5-3317U 1.7GHz
"I bought 2 of these and both have met my expectations. I did not have the boot problem that is mentioned by others. The only precaution I took was to apply all of the Microsoft fixes (about 25+) during my first session and before I turn it off or rebooted. Actually the updates required a reboot which went flawlessly . I'm not sure that this bypassed the problem, or whether Dell has fixed it. Thanks to all of the reviewers that described this problem, they were very helpful. As for Windows 8, it is a bit of a learning curve. You quickly learn that it has two modes, the Start mode (all of the tiles that represent the "metro" apps) and Desktop mode which is very similar to Windows 7 once you get over the missing Start menu. It has taken some time to get these working like my Windows 7 laptop and XP laptop. This is Windows 8 not the Pro version but it can be upgraded for a price. I now like Windows 8, it is a very functional operating system. The laptop is responsive and boots very quickly. The display is very good. I haven't tried the audio and speakers yet."
Pros: fast lightweight good features affordable, ultrabook with a dvd/cd optical drive
Cons: need to buy 8gb flash drive to create recovery dr
Model Number: Inspiron 14Z-5423
"I was first hesitant in buying this model because of all the bad reviews. I've checked several other brands and models but I like Dell 14Z's features, looks and affordable price. This laptop is working fine without any problem."
Pros: comes with office, good price for what you get
Cons: windows 7, too thick to be an ultrabook, keyboard not backlit
Model Number: 14z Ultrabook
"I was expecting to have to change the SATA settings in the bios after reading all of the issues other people had. Mine worked fine from the start. Everything is as advertised. Fast, small and portable. Big (thick)for an "ultra-book""
Cons: secure boot feature causes unit to fail at bootup
Model Number: Inspiron 14z -i5
"Laptop performed nicely on initial boot. I set up Kaspersky and activated Microsoft Office, played around with the new Windows 8 OS. I love the new OS. However, when I powered up the unit the next day, the unit failed to boot and hung at the Dell logo.
Evidently, this model doesn't handle the new "Secure Boot" feature very well, so you need to disable it by doing the following: (NOTE: Only preform this operation if you are comfortable changing the BIOS settings) Press F2 during startup to enter BIOS. On the BIOS tab, set the Secure Boot feature to "Disabled". Save and Exit bios. I don't quite understand how Dell can ship units with this configuration."
Cons: ms office is only a trial version ror 3-month, ms office is (full version) in spec but not.
"I ordered this ultrabook because it says MS Office student and home is included in full version (I still have the flyer). But when I received the PC, it only has a trial version of office for 3-months. Besides this surprise, the laptop is in good condition, and the cpu speed is reasonable fast. The screen size is a little big for a 14" laptop, the next time I would get a 12 or 13" screen laptop."
Pros: fast startup, attractive, great value, costco's return policy
Cons: wifi issues
Model Number: Dell Inspiron 14z
"Initially loved the computer despite the negative reviews. Didn't have any issues with startup because I made sure to update BIOS firmware. Fast, attractive and portable I was really happy until I logged onto my girlfriend's wifi. Initially the wifi was acting up so I turned off the wifi card on the laptop (fn+f2) to reset it to see if that was the issue. But the wifi card will not turn back on. I am about to call Costco concierge (because supposedly Dell customer service is notoriously bad) to see a workaround as there is no hard wifi button on the laptop. Googling the issue turned up few results for this specific laptop. Just a heads up. Other than that (granted no wifi/internet renders the laptop basically useless), I was very happy with it for the week that it worked."
"Received unit on 2/15/13 started to load software and had problem with wireless. The Windows 8 turned off the wireless. While speaking with Dell support, they had me connect to remote help so they could resolve issues by loading new version of BIOS and replacing some drivers. They solved the problem. But I HATE WINDOWS 8!!!! I have same machine w/Windows 7 and LOVE IT- It is SO MUCH EASER TO USE!"
"The computer screen is bigger than I want, so it is more bulky for travelling. And the battery last about 3 hrs. But it's weight is light, only a little bit more than 4 lbs. So it is easy to carry around. The CPU it says is Intel Core i5, but its performance can be faster. Also, it comes with window 8, which should be a plus, but I found out it is harder to use than window xp or window 7, this may be due to my custom for those older system. For ports, it is sufficient to have 2 USB ports, 1 ethernet jack for internet."
"While I was initially pleased with the form factor, keyboard feel and overall build of this laptop, I soon came to hate Windows 8 followed by the USB host controller crapping out. This is the third recent laptop I purchased from Costco and the third that is going back within a couple months. I had an "el cheepo" Acer laptop I bought from Costco two and a half years ago for $450 that worked great and was totally problem-free. Unfortunately, it was knocked off the coffee table by the dog and fell to it's death. I sure wish I could have bought the same model to replace my old Acer instead of wading through this sea of Win8 junk. Bummer."
Model Number: Dell Inspiron 14z Ultrabook, Intel® Core™ i5-3317U 1.7GHz
"First it was nice turned on, and I kind of like it then I found there's no word 2013 CD or Key that I can activate to use. Too bad and wasting time. I am calling Dell service center to find if they can figure out and help. If not, I will return it cause I am already wasting my valuable time. They junst want me wait Long long time...will return!!!!"
"I purchased this laptop in January 2013 after doing some light research online. Once ordered, I received the laptop in late January, began using it around mid-late February, and decided to return it in early March after noticing a few defects that I will address here shortly. First, I need to give a thumbs up for Costco's amazing return policy! Otherwise, I fear I would have been stuck with a dud laptop.
Now, for my gripes about this laptop:
First, while reading the reviews, I noticed a frequent complaint about the laptop not booting up past the dell logo upon the second startup. I was concerned about this being a common problem with this product and what it said about the quality of Dell laptops. However, I decided to purchase the laptop anyway since 1) a few reviews and several online tutorials indicated that this known problem can be easily resolved by the user and 2) the laptop still appeared to be a good deal for my needs.
I think I received the laptop within a week of ordering. Unsurprisingly, it would not boot up past the Dell logo upon the second start up, but I did an online search for a solution and was able to follow a few simple steps that addressed the problem both quickly and easily.
I installed MS Office and Kaspersky antivirus, which were both included in the purchase price.
I needed to purchase an 8GB flash drive to set up the repair drive. Since I wanted to avoid using the laptop until this was done, I didn't use the laptop for the first several weeks until my flash drive (purchased from another business) arrived in the mail.
Now, after only 1-2 weeks of light use, my computer one day just didn't turn on. At first, I thought maybe the battery had drained while it was in sleep mode, so I plugged the power cord in; however, it still wouldn't power up. I called Dell product support, and they said it was a hardware problem and that I would need to mail the laptop to them for their techs to look at. It takes them ten days to return it after they receive it though.
By this point, I decided to return the laptop because
1) The knowledge that Dell is shipping out laptops that don't boot up correctly (whether the issue is easily remedied or not) combined with my experience that it suddenly dies and turns into a brick just makes me too uneasy about the long-term reliability and quality of this product. (NOTE: A few other reviews also indicate that their laptop died suddenly, but I ignored them under the assumption that the few users had somehow accidentally damaged the laptop. I don't think that any longer.)
2) It is an inconvenience for me to have to go to the post office, buy a box, ship my laptop to Dell, and wait over ten days for them to return my laptop to me.
3) In the week or so that I've used the computer, I've noticed a few details about it that I don't like. For example: A) The touchpad is either not very responsive or completely out of whack; sometimes, merely tapping the touchpad causes the cursor to jump a few inches upward/rightward, and I have to restart the laptop to make the problem go away. B) There is no scroll bar on the touchpad. You have to use two fingers on the touchpad to scroll, and the direction is counterintuitive. That is, you drag two fingers down the pad to scroll up/zoom in and drag two fingers up the pad to scroll down/zoom out. C) There is no dedicated home, end, page up, page down, increase volume, or decrease volume key. To use any of these commands, I have to press the function key located on the far left of the keyboard in combination with some other keys located on the far right of the keyboard. This requires the use of two hands instead one, which sounds like a silly detail, but it actually turns out to be a noticeable and irritating convenience. D) One of the two USB ports does not appear to work properly.
Overall, I'm really disappointed in this laptop and really thankful for Costco's generous return policy. Nonetheless, it's an inconvenience that I had to buy an 8GB flash drive to set up the repair drive; buy a 14-inch laptop sleeve; and waste time setting up a laptop that turned out to be junk only to have to return it and be without a laptop again while and restart my search for a personal computer. So, while Costco's return policy is a nice safeguard, it's still better to avoid the inconvenience of purchasing a junky laptop in the first place. Therefore, if you're looking at this Dell Inspiron 14z, my only recommendation is to keep looking and buy something that actually works!"