Customer Reviews for Lorex 8 Channel Stratus HD NVR Security System with 2TB HDD and 4 1080p Cameras

Lorex 8 Channel Stratus HD NVR Security System with 2TB HDD and 4 1080p Cameras

Average Customer Rating:
3.546 out of 5
3.5
 out of 
5
(11 Reviews) 11
(out of 11 reviews)
Open Ratings Snapshot
Rating Snapshot (11 reviews)
5 stars
6
4 stars
1
3 stars
0
2 stars
1
1 star
3
7 of 11(64%)customers would recommend this product to a friend.
Customer Reviews for Lorex 8 Channel Stratus HD NVR Security System with 2TB HDD and 4 1080p Cameras
Review 1 for Lorex 8 Channel Stratus HD NVR Security System with 2TB HDD and 4 1080p Cameras
Rating
5 out of 5
5 out of 5
Location:Westminster, CO
Date:November 27, 2013

Amazing image quality

Pros: outstanding 1080p image quality, if you port forward mobile video quality is great, makes my old 960h system look like vhs tape
Cons: stratus cloud video on mobile is choppy/slow, long wait times on hold for support
Model Number: LNR382C4B
"Bought this system after doing some research into 1080p camera systems. I also own a 960H system at work and the quality of the image is far superior with this system. The NVR works great, lots of system options. If you aren't an IT specialist, the QR scan code on the top of the NVR sets up the cell phone app easily so that you can avoid port forwarding your router(s), but here is the catch--the video is sent to Lorex Servers in the cloud first and then back to your cell phone/tablet/PC--the video then is choppy, slow and unreliable--SO, I ended up port forwarding my two routers (wireless and ISP) which was complicated for me, and required a call to Lorex support for help. BUT, now the video on my cell/PC is very fast, reliable, and quite good, even off of LTE networks on regular 4G. Power-Over-Ethernet cabling is awesome and more streamlined than the old cabling. Night vision is great, but the high definition day images are amazing. This was a great purchase and worth the extra money over lower resolution camera systems."
4 of 4 people found this review helpful.
Review 2 for Lorex 8 Channel Stratus HD NVR Security System with 2TB HDD and 4 1080p Cameras
Rating
1 out of 5
1 out of 5
Location:Ca
Date:April 21, 2014

Not good quality, hard to setup

Pros: fast shipment
Cons: hard to setup, not good quality, very loud
Model Number: LNR382C4B: NVR LNR380, cameras MCNB2153
"- Quality of video was not very bad, but was not great either. It my opinion similarly priced Q-See cameras provide better quality in both night and day lighting.
- Also I was not able to setup the whole system. Camera detection was automatic and I was able to watch live feed. Using PC I was able to configure NVR to record 24x7 (it was not very intuitive, but I hope I did it right), but I was not able to find a way to browse/search recorded data.
- NVR is extremely noisy, so it will be not possible to put it in your living room.
- Their Android companion app required so much permissions, so it does not look like legitimate application. As result I event did not install android application.
I plan to return it and hope that costco return experience will be great.
P.S. It was not my first security system kit, so I kind of expect that it will be pretty bad and unfortunately I was ringht"
Review 3 for Lorex 8 Channel Stratus HD NVR Security System with 2TB HDD and 4 1080p Cameras
Rating
2 out of 5
2 out of 5
Location:Seattle
Date:March 16, 2014

Good quality, but not that good product. be aware

Pros: picture quality. b
Cons: low refresh rate. software and configuration
Model Number: LNR360
"The product is not too bad. Quality is good but:
1. Software / UI is really bad! Who is writing software for that? it is from the 80s.
2. Camera endpoint RJ45 is not as in the product information. It is a female connector. This means that you will have to drill 1".1/8 hole through the exterior wall. The should have kept it as a mail connector as in the picture. This is why I have selected it.
3. N/W connection. Is OK, but the box is not a switch, So it is using its own Subnet and has no configuration that I can ADD it to my network rather than create a subnet that is sub-quality compare to any repeater or switch.
4. there was tons of so to spear voodoo during install. IP cameras does connect to the box from the local network, unless you connect it first to the box. Why? god knows. Just imagine how long it took me to figure this out.
"
0 of 1 people found this review helpful.
Review 4 for Lorex 8 Channel Stratus HD NVR Security System with 2TB HDD and 4 1080p Cameras
Rating
1 out of 5
1 out of 5
Location:Washington State
Date:December 6, 2013

Frustrating Experience

Pros: quick shipping, easy return
Cons: poor software design, poor customer service
Model Number: Lorex 8 Channel Stratus HD NVR
"On the plus side I was able to get the system up and going for remote viewing fairly easily. My problems started when I went to change the default password and then unable to log back into the system again. After about 3 weeks going back and forth with customer service (with hours spent on hold), it appears they did not have a solution. At this point I had no other choice than to return the system to Costco for a refund (thanks Costco).
This should of been a simple request to reset the system to factory defaults but apparently their software design does not support this unless you are already logged in.
Lorex tried to login remotely using a master password but that didn't work either. Security wise I think this approach is flawed since venders should not be creating hidden back-doors that can be exploited."
2 of 3 people found this review helpful.
Review 5 for Lorex 8 Channel Stratus HD NVR Security System with 2TB HDD and 4 1080p Cameras
Rating
1 out of 5
1 out of 5
Location:sw florida
Date:November 19, 2013

doesnt work

Pros: quick shipping
Cons: the worst cust servicefrom lorex, long wait times to get a tech on the line, app doesnt work at all no fix
Model Number: lnr382
"the picture quality is ok but the remote viewing on your phone doesn't work at all. I have been on hold with lorex for 9 hours waiting to talk to a tech 2 he finaly answered & tried to get it working but had no luck he said he has no idea what to do next. return it if I don't like it. this is after 8 hours to install all the cables"
1 of 1 people found this review helpful.