Customer Reviews for Premier Reverse Osmosis Water Filtration System
Premier Reverse Osmosis Water Filtration System
Reverse osmosis, also known as hyperfiltration, is a process that reduces the particles down to the molecular level. The same process used by major bottled water companies, reverse osmosis reduces the salts and other impurities, giving you high quality great tasting water. This five-stage system provides an affordable alternative to bottled water, conveniently located right in our home.
Manifold five-stage, reverse osmosis, water filtration system
Innovative one-piece design
Reduces: Arsenic, cysts (cryptosporidium, giardia, entamoeba and/or toxoplasm), barium, hexavalent chromium, trivalent chromium, copper, lead, fluoride, cadmium, radium 226/228, selenium, TDS and turbidity
Includes a high capacity 3-gallon storage tank
Built with a high production thin film membrane
Provides bottled water quality
Can be easily connected to an ice maker
Easy to install and maintain
Numerous uses: Drinking water, coffee, tea, juice, ice makers, food preparation and more
Tank Dimensions: 11" D x 16" H :
Filter Dimensions:16.5" LX 16.75" WX4.6" H
Three-year limited warranty
Replacement filter Costco item #191483 on Costco.com
Membrane Costco item #572035 on Costco.com
Model: WP-5
Average Customer Rating:
(64 Reviews) 64
(out of 64 reviews)
Rating Snapshot (64 reviews)
5 stars
26
4 stars
22
3 stars
8
2 stars
1
1 star
7
54 of 64(84%)customers would recommend this product to a friend.
Customer Reviews for Premier Reverse Osmosis Water Filtration System
Review 1 for Premier Reverse Osmosis Water Filtration System
Rating:
Riohammer
Location:Round Rock, TX
Date:March 26, 2013
Watts Premier WP-5
Pros: 5 stages, more membrane seelctions
Cons: harder for filter replacement (comparing to ro-4), auto shutoff valve is hideen (ro-4 is outside)
Model Number: WP-5
"I have both RO-4 plus and WP-5 and I personally installed both of them at the same time. I put the WP-5 under the sink and RO-4 behind the refrigerator's ice maker. Even though WP-5 is a 5 stage filter, it has the same 25PPM reading as RO-4. Since I only installed them about 2 weeks ago, I am not sure which will be lasted longer/better in the future. However, I admit that RO-4 is much easier for maintenance (filters replacement etc) and has fewer connections (means possible leaks) than the WP-5. On the other hand, WP-5 has more options/selections on the membrane, such 24 gpd, 34 gpd, or 50gpd. WP-5 comes with 24 gpd (gallons per day) and RO-4 comes with 50 gpd.
The faucet is easy to install, but the air gap is very annoying. After a night of struggling with the noise, I sealed the air gap with the cutout part of the Foam gasket from the Drain Saddle. Since then, I could enjoy my quiet sleep every single night.
Overall, the taste of the water is great!"
1 of 1 people found this review helpful.
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Review 2 for Premier Reverse Osmosis Water Filtration System
Rating:
LuLuEcho
Location:Dutchess County, NY
Date:March 7, 2013
Great service and great tasting water
Model Number: WP-5
"The WP-5 RO system was a little bit complicated to install due to our kitchen set up. It took about 8 hours and a couple trips to local hardware store before it was completed. There was a slight problem with the RO system which caused minor leakage. When we called Premier for support, the agent there was very helpful and immediately sent us a replacement unit. The water we get now from RO is great!"
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Review 3 for Premier Reverse Osmosis Water Filtration System
Rating:
nowater
Location:SEATTLE
Date:February 17, 2013
-D-O -N-O-T -B-U-Y
Pros: good tasting water
Cons: kitchen floor must withstand sporadic floods
Model Number: Premier Reverse Osmosis Water Filtration System
"This is first product review ever
I am writing to have people avoid the issues we had: flooded kitchen TWICE
(sad if you have hardwood floors…)
(sad if you have hardwood floors…)
I did see the reviews that lamented leaks, but thought it was operator install error
Hired licensed plumber, $300 install.
Started leaking from faucet after 2 week. First slow than ever faster. No adjustment fixed it, faucet was faulty. Leak got massive overnight, kitchen floor flooded
Called company they sent a new faucet, but did not want to refund plumber cost “it is designed to be installed by homeowner”
New faucet did not leak at first, then after 2 months same issue, small leak from faucet that grows at exponential rate. This time faster than before, so we did not uninstall before we had a second kitchen flood.
Water pressure in our house:70 psi.
YOU HAVE BEEN FORWARNED! THINK ABOUT YOUR KITCHEN FLOORING as you arrive in the morning from a flood.
I don’t know what the issues were, but all is made of the cheapest materials, plastic pipes, plastic connectors, plastic faucet."
7 of 7 people found this review helpful.
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Review 4 for Premier Reverse Osmosis Water Filtration System
Rating:
91931wellwaterguy
Location:San Diego, Ca.
Date:November 14, 2012
Easy installation
Pros: very easy too install..took about 90 minutes, this model filters radium which is what i required, better design than other similar priced ro systems, watts is well established in water purification
Cons: faucet is not as sturdy as i would like it to be
Model Number: Watts WP-5
"This is the second Watts Premier RO system I have purchased. The first one was similar and lasted over 8 years before the faucet failed due to wear so I bought the same system again. It worked very well for the entire time we owned it."
1 of 1 people found this review helpful.
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Review 5 for Premier Reverse Osmosis Water Filtration System
Rating:
SmartPilot
Location:California
Date:September 13, 2012
Very poor Quality faucet
Pros: low price
Cons: poor design faucet
Model Number: Watts 5 stage RO 149.99
"Unit leaked first day was installed, The air gap on faucet is defective design. Have WATTS send you a by pass kit for this, fixed the problem after 2 phone calls to tech support."
1 of 1 people found this review helpful.
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Review 6 for Premier Reverse Osmosis Water Filtration System
Rating:
vlau22
Location:Irvine, CA
Date:September 11, 2012
Good performance. but quality may not be so good
Pros: works great, good performance, good taste of filtered water, easy to install
Cons: first filter cover broken after few day
Model Number: costco item 751466
"I bought this reverse osmosis water filter system to replace my existing one after 6 years of service. This system has some 1/4 inch tubes which are bigger than the old one, but I managed to connect them without leaks. However, after 3 days of service, the first filter tank cover burst open, causing water from the water intake to spill from the opening. I think the unit is damaged duiring shipping, or it was a bad unit during mnufactiure. Luickly I am a costco member, so I just retuirn the unit and purchase another one online.
When the filter is installed,, it works quite well without leaks, the amount of water stored in the water tank is enough for our daily use; And the filtered water taste great."
3 of 3 people found this review helpful.
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Review 7 for Premier Reverse Osmosis Water Filtration System
Rating:
PacoimaCostco
Location:Southern California
Date:August 29, 2012
2nd System even better than 1st
Pros: easy to follow directions, easy to install, easy to use and maintain
Model Number: WP-5
"We had an earlier version of the Watts Premier 5-stage Reverse Osmosis Water Filtration System and it was a terrific unit. Fresh, clean, filtered (5 times!) water on demand - what more could you and your family ask for?
After 10 years of reliable performance it was time to buy a new replacement system so we purchased the Model WP-5 from Costco online. I didn't bother with the express (faster) shipping as the unit arrived very quickly once it shipped via UPS (save your money).
The installation was even easier than the original system since this one has fewer hoses and hardware to deal with.
I highly recommend the Watts Premier 5-stage Reverse Osmosis Water Filtration System to anyone and any family that drinks WATER."
1 of 1 people found this review helpful.
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Review 8 for Premier Reverse Osmosis Water Filtration System
Rating:
TheRealBif
Location:Pleasant Grove, UT
Date:August 28, 2012
Good product + value
Pros: simple to install, well-sealed (no leaks in the system itself)
Cons: may require a little improvisation
Model Number: Premier (item 751466)
"Some reviewers complained about the air gap faucet making a ton of sucking noise. This is by design and is required in California.
If you live anywhere else (check your local laws or consult a plumber), you may a) use another kind of non-air gap faucet, or b) bypass the drain tube directly into your sink's gooseneck. Both of these options will make the filtration system virtually silent.
The installation took me (non-pro, moderately handy) about 3 hours because I didn't realize I could avoid the air gap faucet."
1 of 1 people found this review helpful.
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Review 9 for Premier Reverse Osmosis Water Filtration System
Rating:
Airwinger123
Date:July 24, 2012
Watts Premier R/O System- Dud
"Faucet and tubing connected to the tank were defective and leaking badly.
The faucet in this model was of poor quality.
You cant tell when to replace the filters.
I do not recommend this product"
The faucet in this model was of poor quality.
You cant tell when to replace the filters.
I do not recommend this product"
2 of 3 people found this review helpful.
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Review 10 for Premier Reverse Osmosis Water Filtration System
Rating:
AlanF45
Location:Southern, CA
Date:July 24, 2012
Great product-poor instructions
Pros: great price-large tank
Cons: installation directions lacked clarity and order
Model Number: WP-5
"This is my second RO installation and I am pretty handy with tools. The installation directions could have been much better written and both the order of the steps and a few extra items of hardware (a shutoff valve from the storage tank) would have made it a much easier job. Making the connection from the tank to the faucet would have been so easy had the instructions directed one to do that BEFORE inserting it into the hole on the sink top. That connection leaked the first two times from beneath the sink."
2 of 2 people found this review helpful.
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Review 11 for Premier Reverse Osmosis Water Filtration System
Rating:
Wynethepooh
Location:simi valley, CA
Date:July 17, 2012
for a non-handyman, and "white wash"
Pros: ez installation if yo don't mind work in smal spa, i am no lab but i know cl was removed
Cons: instruction makes a little confusion
"BTW， the "white washer" already in the T joint!!!!
Just bought a house, install it by myself, not a handy man, took me about 3 hrs to finish, 48 hrs later, no leaking and water taste much better, no more taste of Chlorine!
I was trying to complain about that white washer in the wrong side of the T joint, but maybe it was me to connect that T joint reversed...I am going to check it after I get home,"
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Review 12 for Premier Reverse Osmosis Water Filtration System
Rating:
Meditator
Location:Cold Mountain Country
Date:March 17, 2012
Great product ` careless packaging
Pros: good quality
Cons: poor packing
"The handyman says this unit is excellent and that it was easy to assemble....with two exceptions: the kit did not have a part that allowed for a garbage disposer (required a special clamp) which delayed the job while I ordered the part. After it arrived and was installed, the poor guy got to the very end...and the last piece was not included in the kit!! We called the manufacturer and they're shipping it. He's about to go on vacation so hope the part comes in tomorrow's mail. This job took portions of three separate days to complete b/c of packaging. Otherwise...a great product!"
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Review 13 for Premier Reverse Osmosis Water Filtration System
Rating:
HayPapi
Location:Chandler, AZ
Date:February 3, 2012
Check Filter Housings Prior to Installation
Model Number: WP-5
"Warning: use the supplied plastic wrench to ensure all the filter housings are snug to the manifold before turning on the water. One of the filter housings was loose from the factory - resulting in a mess that could have been avoided."
1 of 1 people found this review helpful.
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Review 14 for Premier Reverse Osmosis Water Filtration System
Rating:
Fric
Location:Pleasant Grove Utah
Date:November 30, 2011
My addition (at top) to the past review
Model Number: CP-V4 RO filter
"This is very helpful. I found two handy tools. First, an infants mucous removal device (bulb syringe) works great for BLOWING in the Vent hole no matter what position it is installed (you can also use it to force water down the drain tube), and Second, my local appliance parts store (Mending Shed Orem UT) sells a drinking straw cleaning brush (2.95) which I attached a coat hanger to make the handle longer, fit perfectly to clean out drain tube from below without removing from the faucet end,and it worked perfectly.
Smasty wrote "After hooking up everything, I experienced a pretty good leak out the air hole. Here's how we fixed it: first, be sure to install with the air hole on the faucet pointing to the front...it's much easier to monitor that way for problems. Per the instructions, the black drain line was as short as possible, but was still leaking. Two things fixed it: 1. we enlarged the drilled drain line hole to the same size as the tubing (instructions have you drill a smaller hole than the tubing), 2. If you still have a leak, put your lips over the air hole on the faucet and BLOW. That will break any water surface tension that is causing the backup. Now it is working perfectly and no leak for 48 hours.""
2 of 2 people found this review helpful.
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Review 15 for Premier Reverse Osmosis Water Filtration System
Rating:
P8ryot
Location:Anchorage, AK
Date:October 17, 2011
easy installation
Pros: easy installation
Cons: taller narrower tank would be a plus.
Model Number: WP-5
"last night I installed this unit in about 45 minutes at a slow leisurely pace. I found the instructions to be fairly simple. I experienced only one slight problem when the "adapt-a-valve" came out of the plastic a washer and black plastic insert came out and I experienced a leak when installing on my 3/8" cold water angle stop valve. Once I figured out how to reseat the washer the rest of the install when smoothly. I'll disconnect it tonight to better configure it under my small sink cabinet. After the 3 full tank rinses it requested (They require a couple of hours each) I have full pressure and good tasting water. My wife did all her homework and she's happy with it. When Mama's happy, the family is happy."
3 of 3 people found this review helpful.
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Review 16 for Premier Reverse Osmosis Water Filtration System
Rating:
DB9269
Location:Yorba Linda, Ca.
Date:October 1, 2011
Good Tasting Water
Pros: great tasting water
Cons: see info below
Model Number: WP5
"So far so good. A couple of hang ups with the installation instructions. Also, the membrane has leaked since the installation. (the membrane was pre-installed from the factory) I have reseated it and still a bit of a leak. Manufacturer is sending a new gasket, otherwise will have to send the membrane housing back. :(
It is also noisy with a gurgling when refilling tank. Unit that was replaced was silent."
It is also noisy with a gurgling when refilling tank. Unit that was replaced was silent."
2 of 2 people found this review helpful.
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Review 17 for Premier Reverse Osmosis Water Filtration System
Rating:
Donebee
Location:Peoria, AZ
Date:September 30, 2011
Premier Reverse Osmosis Water Filtration System
Model Number: Wp4V
"I have been a loyal owner of this system for 25 years and found it to of the best costruction and water quality over any other like unit. The price is right too.."
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Review 18 for Premier Reverse Osmosis Water Filtration System
Rating:
MixerJim
Location:Rancho Santa Margarita CA
Date:September 29, 2011
Exellent Purchase
"Installation could not have been any easier. Water tastes great. No complaints here. Just take your time and it will be done in a couple of hours"
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Review 19 for Premier Reverse Osmosis Water Filtration System
Rating:
Pat4
Location:South Bay, CA
Date:September 9, 2011
Second or third one I have purchased.
Model Number: WP=5
"I love this water filtration systems. They are easy to install and work wonderfully. The only issue I have is getting replacement filters through Costco...couldn't find the ones for my system. Will keep looking though."
1 of 2 people found this review helpful.
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Review 20 for Premier Reverse Osmosis Water Filtration System
Rating:
Cain
Date:September 1, 2011
Good value
Pros: good value
Cons: none
"Water taste is excellent I had some bypass issues with the water flush but I called customer service at Watts and they took care of everything. As usual Costco shipped
quickly and are great to deal with. This is my 2nd water filtration system I do know a little about them."
quickly and are great to deal with. This is my 2nd water filtration system I do know a little about them."
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