Customer Reviews for Ultimate Arcade Machine 2+

This product is no longer available. Continue shopping at Costco.

Ultimate Arcade Machine 2+

24" Monitor, 100 Classic Games, Full Size Cabinet, Two 5" 8-Ohm speakers
Average Customer Rating:
3.6 out of 5
3.6
 out of 
5
(5 Reviews) 5
(out of 5 reviews)
Open Ratings Snapshot
Rating Snapshot (5 reviews)
5 stars
3
4 stars
0
3 stars
0
2 stars
1
1 star
1
3 of 5(60%)customers would recommend this product to a friend.
Customer Reviews for Ultimate Arcade Machine 2+
Review 1 for Ultimate Arcade Machine 2+
Rating
1 out of 5
1 out of 5
Location:Fresno, CA
Date:May 16, 2009

Poor Quality and had problems

Cons: bad support, poor quality, button and monitor problems with new unit
Model Number: 2008 Ultimate Arcade 2+
"This looked like a great arcade unit until we got it home and into our basement/gameroom. I'm not normally one to complain but we just had so many problems with this product and was very dissapointed.
Out of the box, our brand new unit had problems. Several of the buttons did not work and we had problems with the monitor flashing and shutting down during game play. We contacted support and they were not able to help us resolve the issue. The support for this game was horrible, so we returned the game to Costco for a refund.
I have since heard from others that they have also had problems with this same brand and returned to Costco.
Unfortunetly, it's a cheaply made product and we were dissapointed with the quality, game play, and the problems we had especially since it was such a major job to get it into our basement."
8 of 14 people found this review helpful.
Review 2 for Ultimate Arcade Machine 2+
Rating
5 out of 5
5 out of 5
Location:California
Date:October 3, 2009

Highest Quality, and a trip down memory lane!

Pros: arcade quality, easy to setuo, fun for everyone !, 100 games games for everyone, large 24" screen
Cons: --0- none
Model Number: 2008 Ultimate Arcade 2+
"This item is fantastic. It is very well constructed, been very durable so far. The manufacturer did a great job with build quality especially on reproducing the many Game Logo's & graphics that are all over the sides... which look very professional and of highest quality. They didn't cut any corners with this home use unit as they even including a light behind the top graphic panel which illuminates when plugged in/turned on, reallly is nothing short of arcade quality. All of the game buttons/controls are arcade quality, the screen/volume/diagnostic adjustment switches/knobs are well placed and easy to figure out during the initial setup (centering screen, etc...). Speakers are good, well placed. Unit is heavy but comes with wheels preinstalled on the bottom of one side to make moving the unit around a breeze. THe unit has very good software which allows for different presentation and allows you to preview the game from a list by mfg, favorites, etc...very user frendly and a lot of fun for everyone in the family or over for a night of entertainment. The games are a stroll down memory lane, when we could actually play the games (unlike today with all of the confusing buttons, controls). I would not hesitate to recommend this product to anyone who is considering it and I am very hard to please. This product is an easy 5 out of 5 STARS with NO cons whatsoever."
3 of 5 people found this review helpful.
Review 3 for Ultimate Arcade Machine 2+
Rating
5 out of 5
5 out of 5
Location:seattle
Date:September 24, 2009

The most fun

Model Number: 9525
"Classic games that I can actually play
with my grandkids. With all the games
it's hours of fun. Great quality product,
really stands up to hard use.
"
3 of 4 people found this review helpful.
Review 4 for Ultimate Arcade Machine 2+
Rating
2 out of 5
2 out of 5
Location:San Diego, CA
Date:April 14, 2010

Poor Vendor Support/Customer Service

Pros: price/fun factor
Cons: poor support
Model Number: Ultimate Arcade 2+
"The item itself is not a bad deal, as you won't find it for a lower price. The graphics are not as good as the original arcade versions, some are better than others. The worst part of this item is the vendor support (not Costco), they have zero customer service should you need a replacement part, etc. Considering it is a very large and heavy item, I opted to work with support versus returning it to the store to get a new one."
1 of 1 people found this review helpful.
Review 5 for Ultimate Arcade Machine 2+
Rating
5 out of 5
5 out of 5
Location:Cleveland, OH
Date:October 1, 2009

Crowd pleaser!

Model Number: 9524
"This is a fantastic machine. It's all the games I (regrettably) pumped quarters into growing up, now happily ensconced in my dining room. The cabinet graphics are fantastic! And while the nostalgia value for my friends and I is priceless, I am most amazed by the fact that my kids and their friends can't get enough of this thing! The Wii is forgotten as my 6 and 10 year old sons battle it out on Mega-Man and Space Invaders.
I'm not sure why the poster above me had such problems with his machine - ours has worked like a dream with children treating it like, well... children, since the day we brought it home.
If you fondly remember arcades as much as I do, I really can't recommend this machine highly enough."
1 of 2 people found this review helpful.