Customer Reviews for Haier 10,000 BTU Portable Air Conditioner Dehumidification Function

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Haier 10,000 BTU Portable Air Conditioner Dehumidification Function

RoHS Compliant, No Lead Or Mercury Auto Evaporation Function
Average Customer Rating:
3.423 out of 5
 out of 
(26 Reviews) 26
(out of 26 reviews)
Open Ratings Snapshot
Rating Snapshot (26 reviews)
5 stars
4 stars
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1 star
20 of 26(77%)customers would recommend this product to a friend.
Customer Reviews for Haier 10,000 BTU Portable Air Conditioner Dehumidification Function
Review 21 for Haier 10,000 BTU Portable Air Conditioner Dehumidification Function
4 out of 5
4 out of 5
Location:Seattle, WA
Date:August 21, 2009

Very good A/C unit

Pros: elegantly looking, well designed efficent, quiet operation, relatively light weight
Cons: window panel too short, air vent mechanical weak design, air vent area quite small
Model Number: lacking it right now, Commercial Cool
" This portable A/V is very good. Minor nuisance: It arrived in 7 days from GA instead of CA wharehouse (3 days). Arrived well packed and inj clean undamaged condition. Works very efficiently and quietly.
Bears "Commercial Cool" brand name and not Haier. Set up the hoses and windows panel and works out of the box! excellent operation. Compared to previous reviews, no water leaks or shutdowns. Remote control convenient and efficient. The dehunidifier function very welcome, though W WA area not that humid. Not that heavy, elegant looking and very functional. Window panel indeed may need some improvement but otherwise fine. I dod not experience so far closing of the air vent, though it may weaken itself in operation. Not a major con. Otherwise very pleased with this puchase.
Review 22 for Haier 10,000 BTU Portable Air Conditioner Dehumidification Function
4 out of 5
4 out of 5
Location:Houston, TX
Date:July 11, 2009

Works as Advertised

Pros: cools nicely, looks nice
Cons: fairly noisy, bulky hose
" I bought this unit because I live in a two story house in Houston and was tired of cooling the entire house at night when I was only in the bedroom. Now, I can set the rest of the house at 83 and keep my room at 75. The unit cools well, but it pretty noisy when the compressor comes on an off. The fan is fairly quiet, but the plastic enclosure rattles when the unit is cooling. I will probably have to rig it somehow to reduce the noise. I set up a power meter on it and the fan draws about 60 watts - about 1000 watts with the compressor running. Even so, I did see a dramatic decrease in my electric bill since I was using this unit to cool the only room I was in at night. Easy hookup and installation, but with the hose, the unit can't get closer than about a foot to the wall. "
4 of 4 people found this review helpful.
Review 23 for Haier 10,000 BTU Portable Air Conditioner Dehumidification Function
2 out of 5
2 out of 5
Location:Altamonte Springs, FL
Date:May 11, 2009


Pros: it cools
Cons: too loud, never shuts off just switches from ac to fan
" (1) Assembly was a pain. Took forever to pry cap off of circular piece that goes in the panel that fits in the window. (2)Would have been better if it oscillated back and forth instead of at a fixed point.(3) If you do buy this be careful removing the remote control which is precariously attached to the front. When I removed it, I also apparently removed a small bump on one side that keeps the remote attached to the unit.(4) Takes up too much room with the hose. (5)If I had it to do over again I would've just bought a window AC, they're much cheaper and they don't take up any floor space.(6) Would be great for a garage.(7) You can only set how many hours you want it to run, I thought you would be able to set what times during the day it would come on and off.(8)Extremely Loud "
2 of 3 people found this review helpful.
Review 24 for Haier 10,000 BTU Portable Air Conditioner Dehumidification Function
4 out of 5
4 out of 5
Location:South Carolina
Date:May 15, 2009

Awesome Value for what it is

Pros: cools a large room easily, very easy to set up, you don't have to empty any water it is self-evap
Cons: if you need quiet this is not for you
" We bought a home that has no AC and the windows are way too large for a window unit without doing lots of extra work to it. This was one of the better priced units I had seen, so I figured I'd take a chance and get one for the bedroom. Yes, it's loud, but almost any portable AC unit is. If you're like me and enjoy sleeping with a white noise machine, then this is the same. If you want quiet air, buy a central air unit for thousands of dollars. It cools a large bedroom perfectly. It was very easy to set up (15-20 minutes). We don't use the remote so I have nothing to say about that. Basically, it is what it is and if you're looking for quiet and to cool off a 2000 sq. ft. house, keep looking. If you have 1 room that needs cooling and you're a good sleeper, this is for you. I'm ordering another one right now for our living room. "
2 of 2 people found this review helpful.
Review 25 for Haier 10,000 BTU Portable Air Conditioner Dehumidification Function
1 out of 5
1 out of 5
Location:Redmond, WA
Date:May 27, 2009

DOA - Heier Unable to Repair

Pros: apparent value for the money
Cons: doa service unable to repair, large unit shipped to house returned to store, heier cust. svc. unable to help on phone
Model Number: CPN10XC9
" I have purchased both the 10K and 14K BTU units and was quite pleased with the 14K unit. Unfortunately, when I went to order another, Costco was out of stock, so I thought I'd try the 10K. When it arrived, I eagerly unpacked it and moved it up to our bedroom, where it did nothing but flash a "STOP" light after it was plugged in. I called Heier, and they knew nothing other than what they read in the manual (which I had already consulted). They sent out repair technicians (2!) who didn't have a clue - no manual, no tech info, nothing. They wasted almost 2 hours tearing the unit apart and were unable to get it to run or do anything else other than flash the "STOP" on the LCD display.
I can't comment on noise for this unit since it never did work for us. We're returning to the warehouse and most likely purchasing a different unit. After our experience, I would recommend AGAINST purchasing this unit, but the 14K unit gets two thumbs up! "
Review 26 for Haier 10,000 BTU Portable Air Conditioner Dehumidification Function
2 out of 5
2 out of 5
Location:Oakland, CA
Date:July 23, 2009

Unit works; authorized service doesn't

Model Number: CPN14XC9
" I bought the 14,0000 BTU version, delivered in early May. It came with a defective top vent, so it has to be propped open. Haier said it was a known issue and I would be contacted about installing the replacement part.
Now that the part has supposedly been created, authorized factory service has stood me up twice (after making me wait 4 hours on the first day before they bothered to tell me they had only ordered the part THAT DAY. Now one part of the authorized factory service says the model # doesn't exist in their system at all, while the other part says the replacement part was shipped to me day before yesterday. Interesting because supposedly they were going to install it today, but they acknowledge their purported shipping date would not have gotten it to me in time to install today. Also interesting, because Haier says they never ship parts to the customer
Particularly frustrating because I have an electrical engineer in-house who could have installed it if, in fact, the part had been shipped. But since this is at least the third story I have been told by the authorized factory service folks, I doubt seriously the part has been shipped.
So, I'm limping along with my dorky propped-up vent, wondering what I will do if the unit ever needs a functional repair (as opposed to one that is merely a matter of convenience). So I would never buy another Haier because I cannot get warranty service. "
1 of 1 people found this review helpful.
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