Customer Reviews for Samsung 8-Channel Security System 1TB Hard Drive 22" LCD Monitor 4 High-Res Cameras

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Samsung 8-Channel Security System 1TB Hard Drive 22" LCD Monitor 4 High-Res Cameras

Remote Viewing via Internet and Smart Phone
Average Customer Rating:
3.833 out of 5
3.8
 out of 
5
(6 Reviews) 6
(out of 6 reviews)
Open Ratings Snapshot
Rating Snapshot (6 reviews)
5 stars
1
4 stars
3
3 stars
2
2 stars
0
1 star
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6 of 6(100%)customers would recommend this product to a friend.
Customer Reviews for Samsung 8-Channel Security System 1TB Hard Drive 22" LCD Monitor 4 High-Res Cameras
Review 1 for Samsung 8-Channel Security System 1TB Hard Drive 22" LCD Monitor 4 High-Res Cameras
Rating
5 out of 5
5 out of 5
Location:Southern California
Date:December 22, 2010

Amazing Tech support!!

Pros: tech support, 600 tv lines
Model Number: SME-4221N
"I was in the market for a new system (previously owned a q-see system which crapped out me) and decided to go with this Samsung product.
Let me tell you, the technical support this product is ridiculously amazing!! I spoke with a gentlemen name Eric who not only gave me exceptional tech support but gave me a better understanding of how to use a surveillance system. Let me tell you, with their tech support YOU DO GET YOUR MONEYS WORTH!!! I previously owned a q-see system and after fighting time after time trying to get tech support, i simply went returned their product for this. I've heard people complain its hard to get through their technical support (Samsung), but after leaving one voice mail i got return called within 1hr better than most electronic companies.
If you need tech support i highly recommend Eric solely for the fact the tech supporter is very knowledgeable about the system, was able to network my system in less that 15 mins!!!, and his politeness and gratitude towards Samsung customers!
After reading several of these comments below, i'm not quite sure if these customer have thoroughly looked at the manual before attempting to put the system together because this system gave me no problems what so ever.
for the 600tv lines it is equipped with, i see no reason why you should not go with Samsung. If you need great tech support who will not play games and waste your time, i highly recommend Eric. Tell him socalmom55 sent you!
Thank you Samsung for a great product!
-Socalmom55"
21 of 23 people found this review helpful.
Review 2 for Samsung 8-Channel Security System 1TB Hard Drive 22" LCD Monitor 4 High-Res Cameras
Rating
4 out of 5
4 out of 5
Location:Torrance, CA
Date:April 23, 2011

Far Superior Than Others

Pros: high resolution, a+ tech support
Cons: need static ip address, manual needs significant improvement
Model Number: SME-4221N
"I've installed 3 other brands. Samsung is head & shoulders above others for color balance, resolution (600 TV Lines, others are 380. Your home TV is 1080P) and tech support is outstanding. Big factor - your home must have STATIC ip address (fixed like your home ph 3#. Most homes have dynamic ip (similar to rollling code on garage opener). STATIC ip requires new modem AND internet service cost/mth is significantly higher. Tech support from Eric is outstanding. Connecting the cameras/DVR is not hard other than physical cable routing. You need to call Samsung tech support in order to view remotely from laptop or Blackberry because the manual is inadequate to guide you. Blackberry view - the screen is pretty much static (can't view cars driving by because BB refresh is too slow., however, view from laptop is good. Oh, reviewing a specific date/time is a breeze. Other brands are cryptic to use and tech support is poor. Writing email to Samsung gets you a response within 1 hr (during their work hours). Would definitely buy again."
6 of 6 people found this review helpful.
Review 3 for Samsung 8-Channel Security System 1TB Hard Drive 22" LCD Monitor 4 High-Res Cameras
Rating
4 out of 5
4 out of 5
Location:Pasadena, CA
Date:April 26, 2011

Excellent results

Model Number: SME-4221
"This system shipped within days of the online order. Once delivered, I set up the cameras and system as a test, got it working, then disassembled and threaded the cables through my walls and attic crawlspace to the cameras mounted up at the home's roof corners. The Linux-based system seems robust and very easy to configure. Tech support will call you back after you leave name and number; my contact quickly solved a tiny settings issue and thereafter I had access to the cameras from across the internet. The only real complaint I can provide concerns the hit that my home network speed has suffered when the system is running. Occasionally my home internet access slows so much that I shut off the Samsung system and my speed returns to normal. Then, before leaving the house, I'll turn the Samsung system back on. Temporary solution maybe (this may be an issue with my router), but overall I think this system is very good."
1 of 1 people found this review helpful.
Review 4 for Samsung 8-Channel Security System 1TB Hard Drive 22" LCD Monitor 4 High-Res Cameras
Rating
3 out of 5
3 out of 5
Location:FAYETTEVILLE, NC
Date:April 30, 2011

YET TO APPRECIATE

Pros: costco samsung
Cons: price
"I was considering samsung 3000 vs. SME 4221. I read other costco members reviews about 4221 and tried the web to get more info. Because relatively 4221 seems a new product and not much review available elsewhere. I spoke with COSTCO store and I was told if am not satisfied with it I can return to any of their store.
I received the product in time and I set one camera up inside the building during the evening hours. Setting up was very easy. I don't like the pins. ( I worried about breaking it).
Pictures was OK. Not great, I am going to try the camera out side to see the clarity and sharpness. I am not sure whether for the bucks I paid, it is worth. May be it is. I am not sure. But adding the hard drive to monitor lessen the bulk and less wiring.
Again I really want to like this unit and keep it. Let me see next few days.
"
0 of 2 people found this review helpful.
Review 5 for Samsung 8-Channel Security System 1TB Hard Drive 22" LCD Monitor 4 High-Res Cameras
Rating
4 out of 5
4 out of 5
Location:NC
Date:March 2, 2011

Quality System

Pros: simple set up, all in one
Cons: expensive, power switch is on rear of unit, iphone remote access does not work
Model Number: SME-4221
"Unit is simple to set up and works great, cameras are excellent quality, and night vison is great. The operating software is great. Samsung has not updated the app for the iPhone so remote via the iPhone does not exist but the remote software via PC works great. The wires are thin but the 9 pin connectors are bulky for wall fishing but better then other systems that have 2 wires. Power switch is on rear of unit to the right of the power cord not accessable from front so you have to move the whole system if you want to turn off."
1 of 1 people found this review helpful.
Review 6 for Samsung 8-Channel Security System 1TB Hard Drive 22" LCD Monitor 4 High-Res Cameras
Rating
3 out of 5
3 out of 5
Location:Denver
Date:June 20, 2011

Average pic quality

Pros: easy installation
Cons: pic quality fair at best
"The "fantastic" picture quality is grossly over exaggerated. Lic plate numbers and facial features... please. Maybe is the person is 4 feet in front of the camera. You will know size, race, m/f and general clothing features, but you are not using this system to identify someone's identy in a car or parking lot 30 feet away."
2 of 2 people found this review helpful.