Customer Reviews for Brother MFC-9970CDW Color All-in-One Laser Printer

Brother MFC-9970CDW Color All-in-One Laser Printer

Model: MFC9970CDW
Average Customer Rating:
4.158 out of 5
4.2
 out of 
5
(152 Reviews) 152
(out of 152 reviews)
Open Ratings Snapshot
Rating Snapshot (152 reviews)
5 stars
82
4 stars
38
3 stars
15
2 stars
8
1 star
9
125 of 152(82%)customers would recommend this product to a friend.
Customer Reviews for Brother MFC-9970CDW Color All-in-One Laser Printer
Review 1 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
BuckeyeInAZ
Location:Phoenix, AZ
Date:March 13, 2012

Very Good Printer

Model Number: 9970 cdw
"This printer does a real nice job. The 2-sided printing is great and it comes with great software for managing pdfs. Its big but not too big; it has the footprint of a standard at home printer, just a little taller. This is a really nice printer."
1 of 2 people found this review helpful.
Review 2 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
sam1350
Location:LA
Date:March 27, 2013

it is perfect

Model Number: MFC - 9970 CDW
"you can do everything that you can imagine from a good quality MFC"
Review 3 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
1 out of 5
1 out of 5
Anonymous
Date:February 20, 2013

Poor printer at price

Pros: price
Cons: poor quality
Model Number: 9970CDW
"I used this printer in my office. In about 6 months it started giving us a "replace drum" message. (At this point it had not even printed in TOTAL what it's MONTHLY printing capicity was.) Guess what??? not covered under Brother warranty. Costco said they would allow a return, but I had just bought all new cartridges ($$$). So I replaced the drum (at about $200). At the reset for the drum, it started giving us a "replace belt" message. Guess what??? not covered under Brother warranty. I will be returing to Costco. Thank you, Costco!"
2 of 2 people found this review helpful.
Review 4 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
4 out of 5
4 out of 5
Cody2012
Location:San Jose, Ca.
Date:February 3, 2013

Nice printer

Pros: direct emailing double side printing
Cons: too big
Model Number: 9970CW
"This is a very nice printer.The best option that it has , is the emailing your documents directly to your email. It does everything and more. The only negative this is that it is too big. You will need a large desk to accommodate the size."
Review 5 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
Bluestreak
Location:Denver, CO
Date:January 19, 2013

Outstanding All-in-One

Pros: works as advertised and never a single paper jam.
Cons: you should buy the tn-315 long-lasting cartridges.
Model Number: MFC 9970CDW
"I've been very happy with this purchase. I replaced my new HP OfficeJet 8500 which was a terrible product with the Brother MFC-9970CDW and I couldn't be happier. I've also had other HP products and a Zerox all-in-one before, and nothing compares with the speed, ease of use, and quality of Brother."
Review 6 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
1 out of 5
1 out of 5
Businesscoach
Location:Orange County CA
Date:November 26, 2012

Very bad product

Pros: no pro's
Cons: print quality not worth the price, short life on print cartridges, replacement print cartridges way to expensive.
Model Number: MFC 9970 CDW
"Very dis-satisfied with this printer. Blue cartridge ran dry after only 501 pages. Cartridges are supposed to last 1500 pages. Brothers help desk was rude and took no responsibility for why cartridge ran dry so fast - and told me that I needed to pay $70 for a new cartridge. Plus, printer shuts down when 1 cartridge goes dry - it won't operate on remaining 3 cartridges."
3 of 3 people found this review helpful.
Review 7 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
3 out of 5
3 out of 5
SWOSE
Location:Tracy, CA
Date:November 15, 2012
Pros: duplex printing, wireless printing, wireless scanning
Cons: color quality is lacking, scanner pulls paper crooked, uses lots of toner quickly
Model Number: MFC-9970CDW
"Good machine, but the color quality is lacking the vibrancy that it should be putting out. Looks washed out compared to the larger office machine but does good for quick prints, and duplexing on glossy paper. No issues with it over 4 months of office usage, but uses up toner pretty quick. Easy to install, and get wireless setup."
1 of 1 people found this review helpful.
Review 8 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
SatisfiedCostcoShopper12
Location:California
Date:September 15, 2012

GREAT machine!

Model Number: MFC-9970CDW
"This is my fourth Brother All in One machine. It works flawlessly and was very easy to install. We are now printing wirelessly and couldn't be any happier. My last Brother All in One lasted over 5 years in my busy home office. Highly recommend!"
1 of 1 people found this review helpful.
Review 9 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
Anonymous
Location:Livermore CA
Date:September 13, 2012

High Quality Multi-Function Color Laser

Pros: love the duplexing, delivered in 3 days.
Cons: some paper curl but not too bad, default button set for fax not copy
Model Number: Brother MFC-9970CDW
"This is a preliminary review. I have only had it for several weeks. This printer replaces both a 12 year old color laser and an 8 year old multi function inkjet printer. Excellent packaging that prevents any type of damage. Setup was quick and easy. Instantly recognized on my home network (using Ethernet). Very fast warm up and printing. Text quality is excellent and photos are good to very good. Scanning and copying are a breeze. Excellent software included. Auto shut off after 3 minutes to reduce power usage. Deep sleep mode (Ethernet) uses less than 2 watts, standby mode is 75W and printing is approx 700W. If you use a wireless LAN, the sleep mode power consumption is approx 10watts.
I may provide another review later on if anything substial good or bad happens."
1 of 1 people found this review helpful.
Review 10 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
Wayno1
Date:September 6, 2012

Solid Machine

"So far this has been great. Setup was easy. The machine is very fast. Print quality is very good. Pictures aren't awesome, but they are very good for a color laser. It does wrinkle envelopes a bit when they are fed from the MP tray, but not terribly. I haven't tried loading them in the main tray yet, so I can't comment on that."
Review 11 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
ABCDFish
Location:Bellingham, WA
Date:September 5, 2012

Happy!!!

Model Number: Brother - MFC-9970CDW
"Easy Set Up - Great Color - Scans Great
I use this printer to produce 100 to 150 page reports - It has done many, with no problems at all!!!
"
Review 12 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
Mfgreps
Location:California
Date:September 4, 2012

Great Purchase

Pros: set up and speed
Cons: none
Model Number: MFC-9970CDW
"I was a little concerned after reading the reviews, but I am very pleased with this printer. The set up was very easy on my wireless network. I work on both a Mac and PC and it works great.
I went through the first cartridges as I do a lot of color. After searching the web I was able to work around this and extend the life of the cartridges substantially."
2 of 2 people found this review helpful.
Review 13 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
4 out of 5
4 out of 5
djrup
Location:Wausau, WI
Date:September 4, 2012

Great Printer

Model Number: Brother MFC-9970CDW Color Laser All-in-One Duplex Wireless Printer
"Printer works great, but the print is not as clear as I would have liked it to be. Set up was easy except for my iMac which I am running Parallels on does not seem to find the scanner while using Windows. I need to scan from the Apple side & save & transfer PDF file to my Windows program/document that I am using. This may be an easy fix with a call to Brother, but I have not taken the time to do that yet. Duplexer works great! Very satisfied with overall purchase."
Review 14 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
Grobo
Location:Columbia, MD
Date:September 4, 2012

Very good All-in-One at an excellent price

Pros: very good color output, maintenance plans available from brother, speed fast enough for multiple users
Cons: at 80 lbs you need two people to install, paper capacity only 300 pages w/o upgrade, needs a lot of space in the back
Model Number: MFC9970CDW
"Got this All-in-One to replace an old B-W MFC for the office. Setup was very easy with instructions simple to follow. Everything worked as described, but I was particularly pleased with first page speed and duplex printing. Compared to an HP 8600 inkjet, I felt the fairly small difference in price was well worth the speed and capacity. Photo printing might not be as good, but certainly good enough for business use and presentation. I especially like not having to wait long for a printout."
Review 15 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
4 out of 5
4 out of 5
2023
Location:Highlands Ranch,CO
Date:August 23, 2012

Good printer

Pros: great printer
Cons: wireless setup
Model Number: 9977 CDW
"Great printer for the cost. The only thing I didnt care for was the wireless setup, not easy at all with windows 7."
Review 16 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
Mytho
Location:Bellevue, WA
Date:August 8, 2012

Best in class

Pros: quick easy setup
Cons: noisy when its starting to print
"I owned HP, Canon and now Brother printers. This is the very BEST laser printer for min cost for small business and personal use. Easy to setup with PC and I have more than 5 wireless units in the house and this printer comes very handy for printing projects."
Review 17 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
AEGIS
Location:Chattanooga, TN
Date:July 24, 2012

Great Small Business Tool

Pros: print/scan quality, print/scan speed, bluetooth, excellent as lan printer
Cons: none so far
Model Number: MFC-9970CDW
"Excellent quality and speed. High resolution both printing and scanning (actually can scan much higher resolution that can be transmitted via email servers!)"
Review 18 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
quiltpati
Location:Columbus, OH
Date:June 26, 2012

Fits the bill

Model Number: MFC-9970CDW
"I love the wireless and duplexing capabilities for writing my quilting patterns. I could be in any room in the house and not have to get up to attend to the printer. For my usage I have only used the start up cartridges and finally have to replace the cyan after 2 months of use. Think of the production with a full toner cartridge. Once it got here I haven't had a real problem. The tech department were wonderful in helping me set up the wireless. I'm great at quilting but for computers/printers I need a little expert help."
Review 19 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
1 out of 5
1 out of 5
CCAG
Date:June 19, 2012

MFC-9770cdw

Cons: network card
Model Number: MFC-9770cdw
"Went through 2 units, both DOA; with board problems. Wasted more then $300 on the IP guy to try and get them to work. Brother said that Costco might have received a bad batch."
3 of 4 people found this review helpful.
Review 20 for Brother MFC-9970CDW Color All-in-One Laser Printer
Rating
3 out of 5
3 out of 5
bleudad
Location:Torrance, CA
Date:May 24, 2012

slow start

Model Number: MFC9970 CDW
"Copying--first page takes about 5 to 10 seconds to print; machine hesitates.
We are having a problem networking to two computers on the scanning mode.
"
2 of 2 people found this review helpful.
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