3 of 4(75%)customers would recommend this product to a friend.
Customer Reviews for Samsung SDE-4001 8 Channel / 6 Camera Surveillance System
Review 1 for Samsung SDE-4001 8 Channel / 6 Camera Surveillance System
Date:October 10, 2011
Samsung SDE-4001 8 Channel
"Very nice system for the $$$. I can use my 3G iPhone and iPad at home or away. To setup the iphone iPolis app for use while at home, simply create an "at home" profile and enter the proper ip address from your home network router. I have 2 "profiles" (home and away) on my ipad and iphone. And they works correctly. Hope this helps."
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Review 2 for Samsung SDE-4001 8 Channel / 6 Camera Surveillance System
Date:August 12, 2011
good looking but poor quality
Pros: attractive. easy to set up.
Cons: poor quality of video.
Model Number: Samsung SDE-4001 8 Channel / 6 Camera Surveillance System
"Purchased this Samsung SDE-4001 8 Channel / 6 Camera Surveillance System . Looks very attractive. But recording is very poor quality. It is good for less then 6 feet viewing. Beyond that even grass looks like a cement floor."
3 of 3 people found this review helpful.
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Review 3 for Samsung SDE-4001 8 Channel / 6 Camera Surveillance System
Date:May 29, 2011
Mostly works, with the exception of remote viewing
Pros: good quality system
Cons: not everything works as advertised
Model Number: SDE-4001
"Camera's mount easily and easily connect to the DVR with standard CAT-5e ethernet cable. The length of cable supplied for each camera is generous. Start up of the DVR with the camera's plugged in is automatic and flawless. You really should have a VGA monitor plugged in for this step (borrow from a computer or just buy a cheap one for permanent use).
Programming the DVR is simple and intuitive. Connecting the DVR to your router and then accessing it and the cameras locally is also fairly straightforward. You can use either a web browser or Samsung's Smartview software. Both options are very functional, albeit the Smartview software is a better choice in my opinion.
The system allows several image quality settings and frame rates. I find the highest settings acceptable, and one can see good detail within 10 ft of the camera in the daylight. Seeing 40 ft away also is ok, but you won't be able to make out facial features or a license plate. The night capability is ok, but really should be supplimented with lights if possible.
My issue with the system is that neither we nor Samsung support can view the camera feeds remotely (e.g. from work or anywhere else outside our home local network). All the various router settings (port forwarding) that "should work" haven't. Even will all the passwords for my home network, Samsung couldn't get it going. Samsung customer support has been aggressive at trying to work the problem, but they gave up and sent the problem to their engineers. They are also sending us a new DVR to see if swaping it out fixes it -- I doubt it.
Also, while it was advertised that one can view the camera feeds via a smart phone, that's not quite true. This smart phone viewing facility only works with an iPhone. Android smartphones (even a Samsung model) won't work with it yet, although tech support says that it's coming.
Also, our iPad nor iPod (with the ipolis app) will not work with the system because, according the Samsung support, this facility only works with 3G and not WiFi -- very dissappointing. If I can view the camera's on my computer when in my house, seems like any WiFi computer/iPad/iPod should have the same capability.
Would give 5 stars if the remote viewing and smartphone feature worked."
6 of 6 people found this review helpful.
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Review 4 for Samsung SDE-4001 8 Channel / 6 Camera Surveillance System
Location:San Diego, CA
Date:May 24, 2011
Model Number: Samsung SDE-4001
"Easy to install and very friendly environment Picture is not too clear but good enough for the price. Samsung technical support is good in general. Some are good such as Erric (the senior). Some may give you wrong answer and mislead you. In general, I am happy with the product and the support."