Customer Reviews for Brother MFC-7860DW Black & White All-in-One Laser Printer

Brother MFC-7860DW Black & White All-in-One Laser Printer

Model: MFC7860DW
Average Customer Rating:
3.959 out of 5
4
 out of 
5
(123 Reviews) 123
(out of 123 reviews)
Open Ratings Snapshot
Rating Snapshot (123 reviews)
5 stars
63
4 stars
28
3 stars
10
2 stars
8
1 star
14
96 of 123(78%)customers would recommend this product to a friend.
Customer Reviews for Brother MFC-7860DW Black & White All-in-One Laser Printer
Review 1 for Brother MFC-7860DW Black & White All-in-One Laser Printer
Rating
4 out of 5
4 out of 5
Nopurchasebyme
Date:March 20, 2013

Excellent printer.

Model Number: 7860
"Other than the fact that after printing the machine drones on for a while, it is an excellent machine. Fairly easy to set up. Fairly intuitive prompts."
Review 2 for Brother MFC-7860DW Black & White All-in-One Laser Printer
Rating
4 out of 5
4 out of 5
JoeBillyBob
Location:Colorado
Date:December 12, 2012

Not bad

Pros: works well with mac
Cons: i can't think of one at the moment.
Model Number: MFC-7860DW
"I don't think it's a bad all in one. Fan runs constantly "too Noisy" you serious? Maybe he got a defective one, but not happening here. I've had several brands of printers in the past to include all in one's and Brother brand seems to be the most reliable, and durable. I have a mac and I've never had a problem with the software. I gave my Super expensive Canon Image class to goodwill because the software was poor. Had an old Hp that wasn't impressive either. Anyway it's not getting 5 stars because I've only had it for a few weeks, but scanning, faxing, etc works quite well."
Review 3 for Brother MFC-7860DW Black & White All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
CDMart
Location:Farmington Hills, MI
Date:November 18, 2012

Best printer purchase to date.

Pros: very easy to set up. great quality.
Cons: none so far.
Model Number: Brother MFC-7860DW
"Ordered on Thursday afternoon and received it on Friday. Got it home, unpacked it and plugged it in. As soon as I turned on my computer (Mac) it automatically downloaded the most current drivers. After that I set up the printer preferences and hit print. It was that easy....It is now 5 weeks later and I am just as happy with this printer as I was on day one. The print quality is great, it is fast and I love that we can print double sided and my 7 year old knows how to make copies herself. Would recommend to a friend without a second thought."
Review 4 for Brother MFC-7860DW Black & White All-in-One Laser Printer
Rating
3 out of 5
3 out of 5
jenmommy
Location:San Mateo, CA
Date:April 24, 2012

Watch out for set-up!

Pros: small compact
Cons: terrible set-up
Model Number: MFC-7860DW
"We have been using the printer for 2 weeks now and it has worked well. BUT...the initial set-up was a nightmare! As my husband said, you need a PhD to understand the directions. The manual was TERRIBLE! It referred us to places that didn't exist, it told us to do things that were impossible to understand. Finally, after 3 hours the first night, he called the Brother help-line during East-coast business hours, and the guy figured out that the serial number was too close to some other numbers, or something crazy like that, so he had him bypass that and plug in something else, and finally they got it to work...anyway, for that reason I could not recommend this printer. Otherwise, it works well, but it's only been less than 2 weeks."
Review 5 for Brother MFC-7860DW Black & White All-in-One Laser Printer
Rating
3 out of 5
3 out of 5
LeslieH
Location:Houston, TX
Date:April 19, 2012

Good but there is a disappointment

Pros: very good wifi printing
Cons: will not print off iphone/ipad like other brands
Model Number: MFX-7860DW
"This is a good printer/fax. Works well as a wireless. My disappointment is I can not print emails from iphone or ipad. There is an app offered but that does not allow you to print directly from you iphone programs"
2 of 4 people found this review helpful.
Review 6 for Brother MFC-7860DW Black & White All-in-One Laser Printer
Rating
1 out of 5
1 out of 5
Socaljj
Date:April 13, 2012

Way too noisey

Model Number: Brother MFC-7860DW
"I have never in my life had a printer that was this noisey. There is a fan that runs constantly. I bought this device to be a wireless printer in my office but the noise is incredible. If you set it up as a wireless device the fan NEVER shuts off. According to another review, if you use it as a wired device it will eventually go into "deep sleep" and shut off the fan(s). Not my device. I never completed a function test as the noise drove me crazy"
1 of 2 people found this review helpful.
Review 7 for Brother MFC-7860DW Black & White All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
lotsofdots
Location:New Haven, CT
Date:March 15, 2012

Great for home office

Pros: quality speed price
Cons: it is a bit noisy
Model Number: MFC-7860DW
"The Brother MFC-7860DW is a great all in one printer that runs very well from remote distances (we have the printer in the basement with my airport on the 1st floor and I can print from the 2nd floor!). Easy to set up and scanning multi-page documents to a file from from one room to another is just a click of a button! The quality of the prints look great too.
For anyone who wants a wireless printer I would highly recommend."
1 of 1 people found this review helpful.
Review 8 for Brother MFC-7860DW Black & White All-in-One Laser Printer
Rating
3 out of 5
3 out of 5
laserguide
Location:california
Date:March 8, 2012

Printer seems great ..one annoying feature

Pros: easy features to use delivers good prints
Cons: noisy after printing for about 10 minutes
"bought this printer a couple of weeks ago and it is really a good printer easy to use .. fast .. the copy and scan functions are real easy to use and the fax also one issue that is very annoying is it's got a fan that stays on after use for a long time it seems like 10 minutes and it has a loud hum so if you have the printer in a home office near you it's really bothersome ... I'm surprised that none of the other reviews here even mentioned that ... other than that so far it seems to deliver"
1 of 1 people found this review helpful.
Review 9 for Brother MFC-7860DW Black & White All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
mapstar
Location:Las Vegas, NV
Date:October 24, 2011

Good Purchase

"Bought this for small / growing business office use. Wireless installation seemed to go smoothly. No problems sending / receiving faxes. No problems scanning. No problems printing. It fits the bill and its a laser printer."
2 of 2 people found this review helpful.
Review 10 for Brother MFC-7860DW Black & White All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
Rhilski
Location:San Jose, California
Date:October 19, 2011

Excellent Printer, Scanner, Copier

Model Number: MFC 7860DW
"Very easy to setup, a little slower than the larger mfc brother machines. The small footprint is great. Several personal on laptops using the machine without any significant problems. Have had Brother's MFC at every station. So far this was a great buy. I recommend it for anyone that needs the MFC capabilitties."
1 of 1 people found this review helpful.
Review 11 for Brother MFC-7860DW Black & White All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
Thomas73
Location:Grants Pass, Oregon
Date:October 1, 2011

Very Happy with Brother

Pros: works great
Model Number: MFC-7860DW
"I own a HP J4550 all in one piece of junk printer. The document feeder jams all the time an also the fax feature fails most of the time. When I went to upgrade to a laser all in one, I noticed that the HP laser had the same junkie document feeder. No more HP'S I purchased the Brother MFC-7860 DW from costco. The Brother is everything advertised, it works like a charm. I would recommend the Brother to anyone in a small business."
2 of 2 people found this review helpful.
Review 12 for Brother MFC-7860DW Black & White All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
sboregon
Location:Hillsboro OR
Date:September 21, 2011

Works great and small footprint

Pros: small footprint and inexpensive
Cons: a little tweaky to set up on a lan
Model Number: MFC-7860MW
"Was a little skeptical about being able to have it scan to email or scan to pc but after a little tweaking we got it working. The printer is on a domain network which makes things a little more complicated, but it is working on both Win7 and WinXP workstations. We called Brother tech support with the problem we were having and they were very helpful."
5 of 5 people found this review helpful.
Review 13 for Brother MFC-7860DW Black & White All-in-One Laser Printer
Rating
1 out of 5
1 out of 5
aviationone
Location:Atlanta, GA
Date:August 6, 2011

Two sided printig results in paper jams

Cons: two sided printing results in paper jams
Model Number: mfc 7860 dw
"I have used Brother printers for years. Bought this model specifically because it can print on both sides of the paper. Used this model for about two weeks and now returning it because the rate of paper jams with duplex printing is about 40%
Other features are standard and function as advertised."
3 of 4 people found this review helpful.
Review 14 for Brother MFC-7860DW Black & White All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
AuntMom
Location:mid - Michigan
Date:July 22, 2011

Easy Install, good copy, fast printer.

Pros: fast printer, good quality, good tech support, easy install, good compatibility
Cons: printed manual not so great, on-off switch a bit inconvenient
Model Number: MFC-7860
"This printer replaces our old laser printer from the 1980's (12ppm). I was waiting to get my first copy out and wondered why it was taking so long ... the copy was in the tray already! I had just swiveled my chair around to wait for it and it was already there! Had a good laugh out of that. Just so you know that the on-off switch is on the right side close to the back on this printer. I had to call Brother to find it as there is no mention in the manual as to how to turn this printer on. This was an easy install. I went online to read about it before we began. I don't usually load additional software with my devices so there were no conflicts. My computer is about 6 years old, and I keep it updated so there were no surprises with compatibility issues. Wireless is wonderful, but we chose to use USB with this printer. We have VOIP phone service and there is no issue with that. We have a different option already installed for FAX and we just wanted a laser printer with FAX in case our other device decides to fail us in the future. I would recommend this product ... we buy our office products from COSTCO because not only are they quality products at an exceptional price, the warranty and services are exceptional. COSTCO representatives and services are courteous, and friendly ... they are efficient and accomodating to the members they serve. Thank you once agan, COSTCO. Our family motto when shopping has become "Go COSTCO or go home.""
1 of 1 people found this review helpful.
Review 15 for Brother MFC-7860DW Black & White All-in-One Laser Printer
Rating
5 out of 5
5 out of 5
DPB425
Location:Phoenix, AZ
Date:June 20, 2011

Very Happy With My Purchase

Pros: fast great quality
Cons: took 3 weeks to receive it, doesn't come with usb cable
"It has only been a couple of weeks at this point but so far I am very happy with my purchase. It prints quickly and the quality is great. Scan and copy are good as well. I was looking for duplex, wireless, and laser and I got all 3 for a decent price. I was able to hook up the wireless with no problems and it is working great. I can print from my laptop downstairs and upstairs from my desktop. Only problem so far doesn't have anything to do with the product, it took almost 3 weeks to receive it and I had to call a couple of times to find out what was going on. It doesn't come with a USB cable so I had to run out and go get one after I thought I was ready to go. Other than that so far so good."
1 of 1 people found this review helpful.