Customer Reviews for Whirlpool Duet 9610 Electric Laundry Suite 3.9 CuFt Washer 7.5 CuFt Dryer 13" Pedestals

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Whirlpool Duet 9610 Electric Laundry Suite 3.9 CuFt Washer 7.5 CuFt Dryer 13" Pedestals

12 Cycles 1,300RPM Spin Speed Steam Refresh Wrinkle Shield Plus Feature
Average Customer Rating:
3.4 out of 5
3.4
 out of 
5
(5 Reviews) 5
(out of 5 reviews)
Open Ratings Snapshot
Rating Snapshot (5 reviews)
5 stars
2
4 stars
1
3 stars
0
2 stars
1
1 star
1
4 of 5(80%)customers would recommend this product to a friend.
Customer Reviews for Whirlpool Duet 9610 Electric Laundry Suite 3.9 CuFt Washer 7.5 CuFt Dryer 13" Pedestals
Review 1 for Whirlpool Duet 9610 Electric Laundry Suite 3.9 CuFt Washer 7.5 CuFt Dryer 13" Pedestals
Rating
1 out of 5
1 out of 5
Location:Fremont, California
Date:March 18, 2012

A piece of Junk!

Pros: delivery is fast
Cons: quallity is bad!!!!
Model Number: WED9610XW0
"We palced order on-line, and the delivery was great. We ordered on Sunday, and the product was delivered the same week Friday.
However, the Washer broke just after two washes.
Since our old washer was tolled away. We got fully stuck with dirty and wet laundry.
Will update on Costco/Whirlpool's service."
Review 2 for Whirlpool Duet 9610 Electric Laundry Suite 3.9 CuFt Washer 7.5 CuFt Dryer 13" Pedestals
Rating
5 out of 5
5 out of 5
Location:Phoenix, AZ
Date:March 14, 2012

Great Purchase & Service

Model Number: Whirlpool Duet 9610
"Purchased the Whirlpool Laundry Suite approx 3 weeks ago through Costco's on-line shopping service. The purchase and delivery of the suite was very timely, within a week. Delivery team was very quick and professional in the install and spent the time to instruct on the use of the suite laundry features. To date, only 3 weeks, product seems to be functioning correctly and we are seeing the added value of less water and electricity consumption to complete a laundry cycle."
Review 3 for Whirlpool Duet 9610 Electric Laundry Suite 3.9 CuFt Washer 7.5 CuFt Dryer 13" Pedestals
Rating
2 out of 5
2 out of 5
Location:California
Date:March 3, 2012

Not to Suite

"Costco ad stated 4.5 cu prior purchase,
changed to 3.9 a few days later. Also be aware that STEAM feature is only for the dryer not the Washer (a little misleading)
I purchase on line, found way cheaper at
their local warehouse.
"
0 of 1 people found this review helpful.
Review 4 for Whirlpool Duet 9610 Electric Laundry Suite 3.9 CuFt Washer 7.5 CuFt Dryer 13" Pedestals
Rating
5 out of 5
5 out of 5
Location:Nassau County NY
Date:January 30, 2012

Very impressed

Pros: energy efficient, water efficient, quiet
Cons: haven't found one yet
Model Number: 9610
"I can't believe how little water this machine uses.It is so quiet I have to set a timer so that I know when the clothes are done. As the previous reviewer wrote, the washer spins the clothes so well that the dry cycle is only 38 minutes. I bought this to replace a 7 year old washer, and I can't believe how much more advanced this macine is .....Pedastels are a must or you will strain your back bending over. ...Best to install with the washer on your left so that the doors don't open into each other, but it is workable if this is not possible, as I had to do.
Also, the delivery men were the best I've ever had. On time, careful, knowledgeable, etc."
5 of 5 people found this review helpful.
Review 5 for Whirlpool Duet 9610 Electric Laundry Suite 3.9 CuFt Washer 7.5 CuFt Dryer 13" Pedestals
Rating
4 out of 5
4 out of 5
Location:Baltimore Maryland
Date:November 13, 2011

Front Loader Washer/Dryer from Whirpool

Cons: perpare for 21 days until delivery
Model Number: Duet 9610
"Just 60 days into the use of my new Whirlpool Duet washer/dryer and the products are working perfectly. Dryer is model WED9610XW. Washer is WFW9451XW. Pedestals are LAB2700MQ.
You really need to consider the pedestals to raise the units high enough off the ground for easy use. It seems the washer spins the clothes nearly dry. Noise is pretty good even sitting in the room just behind my TV.
Don't think the estimated 21 day delivery date is worst case. Mine arrived on day 22. I give the Baltimore area delivery company (JB Hunt) a score of D for never calling me. Not until Costco called them and gave me their number was I able to call them to discuss my order. Once the delivery team arrived, however, they did an excellent job."
8 of 9 people found this review helpful.