Customer Reviews for Vineyard Attached 12' x 12' Pergola

Vineyard Attached 12' x 12' Pergola

Before Ordering: Check with your local building authority and home owners association for specific requirements/restrictions. Our Largest and Grandest Pergola in our most requested style! – A Pergola that can be attached to your home. Create your own outdoor room, a sanctuary, with our 12’ x 12’ Pergola. The Vineyard Pergola is crafted with premium vinyl, and is therefore virtually maintenance free. Installation of the 12’ x 12’ Pergola requires a drill, level, ladder, measuring tape, 2x6’s and two people to assemble. For installation on a wood deck or concrete patio, use our hassle-free Bolt Down Bracket System (purchase separately – Costco item# 310770). For an in-ground installation, you can extend the posts with pressure treated lumber wood inserts purchased from your local hardware store. Our detailed instructions give you all the information you need to install and mount your pergola. Please note; pressure treated wood, concrete and additional hardware is required for proper installation, Consult the installation instructions for details. For more information, contact New England Arbors at 800.282.9346 or info@newenglandarbors.com . Features: Pergola color: White   Material: Premier high-grade polymers   Tools needed: Drill, level, ladder, and measuring tape   Refer to assembly manual for line drawings, click here for assembly manual   Post Size: 5” x 5”   Inside dimensions: 134” W x 94” H x 147” D   Outside dimensions: 171½” W x 105¾” H x 164” D   Weight: 233 lbs.
Average Customer Rating:
4.167 out of 5
4.2
 out of 
5
(6 Reviews) 6
(out of 6 reviews)
Open Ratings Snapshot
Rating Snapshot (6 reviews)
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5 of 6(83%)customers would recommend this product to a friend.
Customer Reviews for Vineyard Attached 12' x 12' Pergola
Review 1 for Vineyard Attached 12' x 12' Pergola
Rating
5 out of 5
5 out of 5
Skippydooo
Location:San Jose, CA
Date:April 24, 2013

Gorgeous Pergolas

Pros: maintenance free after they are up
"We bought two of these for our extended patio. They were easy to install, are very sturdy, and with the right equipment went together very easily. I took some sun screen fabric and wove it in between the rafters and added an extra layer across the top, and now I have a beautiful shaded pergola for my back yard. The price is over $500 less than the manufacturer website."
Review 2 for Vineyard Attached 12' x 12' Pergola
Rating
3 out of 5
3 out of 5
mrsdds
Location:Olathe, KS
Date:July 23, 2012

Beautiful once completed

Pros: easy to assemble
Cons: hardware needs to be more substantial
"We started our pergola on a Saturday and finished up the nexxt day. The instructions were easy enough to read and understand. The parts were easy to assemble except for the end caps on the beams - very hard to get on and get them to stay. Our only complaint/concern is the screws sent to attach pergola to the house are pretty wimpy. We ended up purchasing extra large bolts and still had it pulling away just a little. The beams are extremely heavy and need more support than what is sent in the kit. It's beautiful though and so far we love it."
4 of 4 people found this review helpful.
Review 3 for Vineyard Attached 12' x 12' Pergola
Rating
5 out of 5
5 out of 5
Seahorse
Location:Colorado
Date:June 12, 2012

Excellent!!!

Pros: attractive, sturdy
"I cannot be any happier with the pergola and Eden Arbors customer service. I was looking for something over the hot tub on my back patio, and this model looked like a good choice. I liked the fact that it attaches to the house, this fit my setup perfectly. The pergola kit arrived in excellent shape, but was missing a couple of parts. The company sent them immediately free of charge, no hassle. I was well pleased with the way customer service responded - in pleasant, respectful, understanding manner.
I built the pergola myself following the instructions, and it was not too hard (even though I would recommend the helper at least for hoisting the rafters, since, once you put wood boards inside, they are heavy). The structure is strong and looks beautiful. My patio is on the north side so I do not need deep shade, therefore the number of the slats is sufficient – but, you can purchase an additional set of slats or add lattice on top, perhaps even shade fabric - I think possibilities are endless, actually. I added curtains on mine (I used plastic curtain tracks as to avoid rust), and it looks really nice. A few of my friends are considering getting one for their properties.
"
Review 4 for Vineyard Attached 12' x 12' Pergola
Rating
5 out of 5
5 out of 5
Shadelover
Location:Urbandale, IA
Date:May 23, 2012

Great product, great company

Pros: very helpful company, very sturdy
Cons: no much shade out of the box
"After digging the post holes putting the ledger on the house and assembling the rafters and shades the pergola took about 8 hours for two to complete. The shade slates don't offer much shade, however the manual does suggest lattice on top for additonal shade. I put that up and it was dramatic how much shade we have now. I needed to raise my pergola above a window so I needed a couple extra pieces. I called the company and they sent them to me no charge and I got them in three days. I am still in shock!"
2 of 2 people found this review helpful.
Review 5 for Vineyard Attached 12' x 12' Pergola
Rating
5 out of 5
5 out of 5
MikeLisa
Location:Vero Beach, Florida
Date:May 1, 2012

LOVE IT & Love the company

Pros: price, quality
Cons: absolutely none
"This has been a great experience. The manufacturer even has a number if you need to reach them on weekends with a question (I called Sunday afternoon). The staff is friendly, helpful & caring. The product itself is top quality, the finest I've ever seen."
2 of 2 people found this review helpful.
Review 6 for Vineyard Attached 12' x 12' Pergola
Rating
2 out of 5
2 out of 5
Keedy
Date:April 30, 2012

What a hassle

"After I started assembling the beams I realized that I was missing the 28 shade slats. I called the company that manufactures the pergola (newenglandarbors). and they made me jump through hoops to verify that they didn't send the shade slats. They made me take pictures of all the boxes and their labels. I spent a whole morning taking pictures and e-mailing them back to the manufacturer.
Also, their manual is screwed up with conflicting measurements.
Besides that, I have been fairly pleased with the quality of this product. It is what it is.
"
4 of 5 people found this review helpful.