Customer Reviews for ProGrid® High Back Manager's Chair
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ProGrid® High Back Manager's Chair
The ProGrid® High Back Manager’s Chair by Office Star provides a more comforting way to enhance the working environment, at home or in the office. In addition to its sleek contemporary styling, the ProGrid® High Back Manager’s Chair is designed and engineered to reduce back and leg fatigue by promoting better seating posture.
ProGrid® High Back Managers Chair
Built-in-lumbar support for maximum support and ventilation
Titanium Finish Frames
Black Mesh Fabric Padded Seat
Heavy Duty Nylon Base
Dual Wheel Carpet Casters
Seat size; 20.25" W x 19" D x 3.5" T
Back size: 19" W x 22.25" H
Max overall size: 26.5" W x 27" D x 43.5" H
Arms max inside: 19"
Arms to floor min: 25.5"
Arms to seat min: 6.75"
Seat height min: 18.25"
Seat height max: 22"
Weight: 51 lbs.
If you have questions regarding this product, assembly of furniture or product operation, please call 1-800-950-7262 and ask for the Customer Service Department related to Costco.
Average Customer Rating:
(34 Reviews) 34
(out of 34reviews)
Rating Snapshot(34 reviews)
29 of 34(85%)customers would recommend this product to a friend.
Customer Reviews for ProGrid® High Back Manager's Chair
Model Number: pro-line ll* 90662 Mesh Back Manager's chair
"Replacement for a "true innovations" Manager chair (model #41730) purchased from Costco during Sept 2012. The functioning of the chair was good, but the seat padding broke down and the vinyl seat covering began cracking and was tearing apart as well. And the seat and seat back didn't breath so were very hot to sit on. With the pro-line ll* 90662 Mesh Back Manager's chair, the mesh back and seat offer excellent comfort and back support."
Pros: good value for the money, comfortable, durable, easy to assemble.
Cons: adjustments take a little getting used to.
Model Number: High Back Manager's Chair
"I ordered 12 of these for our office 3 years ago, and all are in very good condition with hard use. I ordered 6 more a few weeks ago, and they were assembled in just 2 hours. Read the directions carefully. I didn't use the tool that came with the chair - I had a battery powered drill and I was careful to start each screw manually so I knew it was seated properly. I'm ordering one more for my home office, now."
"I have had my chair for two years. I sit in it 8 hours a day and it is still as comfortable as the first day I used it. After my chair arrived at my office, a co-worker sat in it and loved it so we ordered one for her. We are slowly replacing our office chairs with this one and have ordered 8 in the last two years. Everyone loves them.
You can't beat the value. Even though it takes 10 days for the chair to arrive, it is so worth the wait!"
"I bought this chair based on a cheaper mesh chair I saw in the warehouse. I wanted something with a higher back and found this online. After assembling the chair, I did not feel it was made nearly as well as the chair in the warehouse. Recline did not feel right nor did the support. I am sure this may work for some people but not for me. This one is going back."
"RECEIVED THIS CHAIR WITH A RIP IN THE BOTTOM OF THE SEAT DUE TO POOR CONSTRUCTION. CONTACTED THE COMPANY AND WAS TOLD TO SEND IN A FORM PROVIDING INFORMATION ON THE DAMAGE AND A NEW SEAT WOULD BE SENT OUT. DID NOT RECEIVE SEAT. INSTEAD RECEIVED EMAIL THAT THIS WAS A WARRANTY CLAIM AND I HAD TO PROVIDE PROOF OF PURCHASE (HOW WOULD I HAVE THE CHAIR TO TELL THE COMPANY IT WAS DAMAGED IF I HAD NOT PURCHASED IT), AND THEN HAD TO FIND A MODEL NUMBER SOMEWHERE UNDER THE SEAT. THIS HAD TO BE PUT ON A FORM AND SENT BACK TO THE COMPANY. WAY TOO MUCH TROUBLE FOR SOME THING THE COMPANY SHOULD HAVE INSPECTED BEFORE THE CHAIR WAS SHIPPED, THE RIP WAS VERY OBVIOUS. SO I AM RETURNING CHAIR TO COSTCO, AND GOING TO LOOK FOR ANOTHER CHAIR. HOPEFULLY, WHATEVER CHAIR I PURCHASE FROM COSTCO WILL NOT BE DAMAGED UPON RECEIPT."
"In our office we have purchased many different types of work chairs. After a year, the foam fails, the material rips or the chair breaks. This chair provides many adjustments to support the back and the cushion has not failed in 2 years of use. This has been the perfect chair for us. We have 24 of these chairs. The employees who do not have these chairs have requested them."
"This chair is a good value. It is comfortable, with lots of adjustment options. It is also nice looking. The only reason I gave it 4 stars instead of 5 is because the seat material has been pre-soaked in some kind of anti-fungal solution and has a smell to it. Hopefully it will dissipate in a week or two."
Cons: packaging creates shipping hazard & need for luck
Model Number: 90662
"The ProGrid chair is highly satisfactory, say I after one week of use. I am knocking off one star not for the chair itself, but for the packaging of the chair parts, which was almost disastrous. The cardboard box was clearly not sturdy enough to hold 51 pounds. It is a miracle that UPS delivered it with nothing missing and nothing broken, because the box came completely battered, about to rupture in every direction. The box's top two flaps were not even taped together! It was holding thanks to rigid yellow plastic ties all around the box, but these were so loose that I did not need to cut them: it was easy to slide them all off the box. I took many pictures of the box before opening it, and then every step through unpacking it, to have evidence in case anything was damaged inside. The inside content turned out to be OK, miraculously so, because everything was loose inside the box: there was nothing to prevent the parts from traveling from one side to another during shipping. Flimsy thin sheets of cardboard, completely torn apart, were found inside, barely separating some parts from others. Never have I seen such thoroughly unprofessional packaging. Anyway, as I said, it was nearly incomprehensibly lucky that the contents were undamaged and complete. Building the chair was easy enough, following a sheet of spare but sufficient instructions. A bit more explanation of how the handles work would be good, though. Once mounted, the chair looks good, is comfortable, and easily adjustable. Do keep the allen wrench in a drawer near the chair in case you need to readjust the chair every few months, or retighten screws. I did not experience any unpleasant outgassing effect: the seat cushion did not let out any nose-noticeable cloud of volatile compounds."
"I have a home office and it's on the second floor. This chair has a "shock absorber" type cylinder that connects the chair to the stand and when you sit on the chair it compresses by a couple inches or so. When it either compresses or decompresses (by getting out of the chair) it "pops". This popping thumps through the carpeted floor and into the first floor of the house - where the bedrooms are. So getting in or out of the chair while someone is sleeping will certainly wake them and annoy anyone who is not sleeping. It will work if my office was on a cement slab - but it's not. Other than that the chair is worth the price. It's not a high end chair so don't expect great quality. The size of the seat is huge. It will work for a lot of "plus size" rear-ends. The black plastic cover that hides all the controls on the bottom is breaking through its screws. The plastic piece was pre-assembled - I did not install it. I will be returning this chair."
"Just received this chair and the assembly was "easy cheesy" by following the pictorial directions. Very comfortable on first use. The real test will be longer term durability and comfort. Good value up front and very quick home delivery..!!"
"This chair arrived quickly and came with instructions. It didn't take too long to assemble, and all of the parts seem highly durable. The seat is padded and firm, and the back seems like quality material as well. Unfortunately, I could only sit in it for about thirty minutes before I was experiencing really bad neck pain and some back pain. I understand all chairs are different and can take a few days to adjust to, but I have been testing a lot of new chairs for my office and this is the only one that has done that. I am 5'5" and between 120-130 lbs. and it just didn't offer enough back support for me. I really wanted it to be "the one" and I think it could work well for other people, but I will be returning and will continue to look."
"I was skeptical at first because of the low price. But the chair got such excellent reviews and Costco is so good about taking things back, that I decided to order it. I have just finished putting it together and I have to say I am EXTREMELY IMPRESSED with the quality of the construction. All the parts that will take the most strain are made of thick steel. I am 6'1" tall and 240 pounds but the chair is adequately large for me. In fact I don't even raise it to its full height as I do with most chairs. The back is extremely comfortable and the ventilation will be welcome in the summer. The arms are adjustable and comfortable. The only negative I have noticed thus far is the fact that, in the fully upright position, the seat does slope forward somewhat. That can be easily rectified with some washers used as spacers and longer bolts. I will definitely make that modification. One other note, the hex wrench that is provided is an adequate tool for assembling – if you have time on your hands and don't mind doing things the hard way. I recommend a socket wrench. Assembly will go much faster. Overall I am very well pleased with this chair."
"Great chair, very easy to put together. Purchased for the office, I use this chair 8 hours a day, it has improved my posture and has cured my sore back problem caused by a bad chair. I would definately recommend this chair."