Customer Reviews for Dell XPS 17 Laptop Intel® Core i7-2670QM 2.2GHz Blu-ray Triple Writer 1GB NVIDIA Graphics
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Dell XPS 17 Laptop Intel® Core i7-2670QM 2.2GHz Blu-ray Triple Writer 1GB NVIDIA Graphics
Microsoft® Office Home & Student 2.0MP Webcam & Microphone Intel® Centrino Wireless-N 1030
Average Customer Rating:
(145 Reviews) 141
(out of 145 reviews)
Rating Snapshot (145 reviews)
5 stars
88
4 stars
33
3 stars
11
2 stars
5
1 star
8
123 of 145(85%)customers would recommend this product to a friend.
Customer Reviews for Dell XPS 17 Laptop Intel® Core i7-2670QM 2.2GHz Blu-ray Triple Writer 1GB NVIDIA Graphics
Review 1 for Dell XPS 17 Laptop Intel® Core i7-2670QM 2.2GHz Blu-ray Triple Writer 1GB NVIDIA Graphics
Rating:
lovecostco9
Location:New York
Date:June 11, 2012
Poor Support
Pros: great specs for the price
Cons: web cam not working out of the box, poor support from dell
Model Number: Dell XPS 17 Laptop Intel® Core i7-2670QM 2.2GHz
"This computer has great specs and it seemed to run well except that the webcam did not function. Research shows that this is a common problem with this computer. Many hours of searching did not turn up a driver fix that worked. One part of the Dell support website said the computer was not purchased in the USA. Dell does not offer free 24 hour suppport - even under warranty. After owning about a dozen PCs of various brands I've only hadthe need to call support once, so I'm not a computer idiot by any means . I was so frustrated with Dell that I returned the computer and bought an HP , which is lighter on the specs, but also $ 400.00 cheaper. I've never had an HP I didn't like, I could have saved the headache if I'd gone with my first instinct and not bought a Dell. My experience seems to be one of the exceptions here."
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