Customer Reviews for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Model: LH16812B
Average Customer Rating:
(121 Reviews) 121
(out of 121 reviews)
Rating Snapshot (121 reviews)
5 stars
61
4 stars
46
3 stars
5
2 stars
3
1 star
6
111 of 121(92%)customers would recommend this product to a friend.
Customer Reviews for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Review 1 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
SouthDenver
Location:Denver, CO
Date:February 25, 2013
Good for a while
Pros: functionality
Cons: camera build quality
"Purchased this in the summer, and it worked great. Now that we're into winter and the snow is blowing, three of the cameras have gotten water in them somehow, so the picture is blurry. I've replaced two of the cameras thus far with higher end QSee cameras, which were more substantial with marginally better picture quality (still 600 lines). The Lorex recorder and functionality are great... but the cameras on this lower end unit are a bit suspect. The higher end Lorex cameras may be better as well, but I haven't used them."
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Review 2 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
VEG1
Location:Glendale, Az
Date:February 14, 2013
Returned it immediately
Pros: costco accepted the return without a hassle
Cons: you are excited than get let down
Model Number: Lorex 16 CH with 8 600TVL cameras
"Right out of the box, we found that 3 cameras did not work. You are not able to adjust the color/brightness; therefore, if there is a glare you cannot adjust the lighting to enable a visual. We thought the workmanship was very poor. There are 9 screens showing although there is just 8 cameras and you cannot change that."
0 of 1 people found this review helpful.
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Review 3 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
Mquantum
Location:Scottsdale AZ
Date:February 14, 2013
Great Camera Surveillance system
Pros: camera installation relatively easy
Cons: software installation harder need tech support
Model Number: Lorex Eco2
"Got a good price on this and it works great in office, remotely and on my mobile phone. Very convenient."
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Review 4 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
TrimHonduras
Location:Inglewood, California
Date:February 6, 2013
Nice for small bussiness
Pros: price support
Cons: mobile apps cables
"I bought the item with the intention to protect my store of thieves, and overall it works, but I went an extra mile and with the help of costumer support I set up the DVR remotely to see my cameras out from the store with an iPad with 4G; however, the lorex app needs a better improvement because its made for phones and looks not very good."
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Review 5 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
Cirus
Location:South Texas
Date:January 24, 2013
Wonderful purchase
Pros: easy to install, detailed set up instructions
Cons: make time to call customer service and call again.
Model Number: LH1362001
"Exceeded my expectations. Easy to install. Had to reread manual instructions a few times. Tech support very helpful, but had to call several times before getting through. Wonderful night and day camera clarity."
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Review 6 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
soggyman
Location:The soggy Oregon coast.
Date:January 24, 2013
so far so good
Pros: i get to watch customers pick their noses.
Cons: i have to watch customers picking their noses.
Model Number: eco2
"everything works well so far. Night vision is very good. Their techie stuff is kinda 90's but not hard to figure out."
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Review 7 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
Budgie
Location:Northwest
Date:January 23, 2013
Fan is crazy loud
Pros: costco returns are great w/no questions asked
Cons: terrible fan noise
Model Number: LH16812B
"I returned this due to ridiculously loud fan noise. For a product that is used for stealth surveillance this is just silly. If you put this in your attic the electronics will surely die from dust but it is way too loud to have inside. No way does a little foam under it make it silent, not even close. Further, the fans are bound to die too soon due to constant use. Disappointed and still looking for a good system."
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Review 8 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
ChuckyM
Location:Glenview, IL
Date:January 17, 2013
Better than the Competitor
Pros: easy set-up
Cons: haven't found one
Model Number: Lorex Eco2 16 Channel Security System with 2TB HD
"I've worked with other surveillance systems before and nothing matches the quality of Lorex. Everything from the cameras to the technical support are top notch. You know once you open the box that you have purchased a quality product that will keep you, your family and/or business safe for years."
1 of 1 people found this review helpful.
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Review 9 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
Jazzzzz
Location:Temecula, CA
Date:January 16, 2013
Great Purchase
Pros: i feel i have a safety net.
"You can't be everywhere at all times, this is the next best thing. I can see the office and the house on my phone day or night.
I had cust. svc. walk me through the setup and I coundn't be happier."
I had cust. svc. walk me through the setup and I coundn't be happier."
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Review 10 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
Lorexdisliker
Location:Everett, WA
Date:January 16, 2013
Wont work well with Macintosh Computers
Pros: good local viewing from computer using ip address
Cons: poor instructions, cant access when out of wifi range from internet, no tech support, email tech support is a joke
Model Number: LH138000
"The DVR works OK I guess, the instructions are too vague and don't mention some settings that are necessary for motion detection.
I cant access the unit from outside my home wifi area. Ive tried to get to their tech support people but have tried twice and both times hung up after 45 minutes on hold. I'm sorry I bought this and don't recommend you do if you own a Mac."
I cant access the unit from outside my home wifi area. Ive tried to get to their tech support people but have tried twice and both times hung up after 45 minutes on hold. I'm sorry I bought this and don't recommend you do if you own a Mac."
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Review 11 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
LuvShopping
Location:Tucson, AZ
Date:January 10, 2013
Poor Customer Service, BEWARE!
Pros: good resolution
Cons: extremely poor customer service from lorex
"Purchased because this system was advertised as MAC compatible, so after a $1600. install fee we find out it really isn't! We were able to get it working with little help from customer service, but it doesn't stay connected and we can't access remotely. The unit burnt out after a few months and was replaced, but now one of the cameras isn't working. Customer service is only open 8-5, M-F, eastern time, not much help since we are in the SW and at work during those hours, and you can only leave a message and hope they call back when you are home. These problems have been with Lorex only, not the fault of Costco. Next step notify Costco."
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Review 12 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
BlazeofGlory
Location:Miami, FL
Date:January 2, 2013
CTS
Pros: night vision
Cons: cable length could be longer
"I spend my New Year Day installing the unit I bought on Black Friday. Only got to 4 camera installed, but so far the night vision is excellent. Better screws could be included in the kits."
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Review 13 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
cctvshopper
Location:hayward,ca
Date:October 1, 2012
surprising with the clarity of this camera system
Pros: night time recording is the best
Cons: not a 100% user friendly interface, daytime clarity is just ok
"was shopping around for a good cctv system for my home coz i want to upgrade a 5 yr old Q-see cctv. when to costco saw a samsung cctv system and this lorex system,but the price was $300 more on the samsung system. i can't make up my mind to chose on those two sys. so i bought both to test them out. below is my best result.
interface: samsung better.
quality of the craftmanship: samsung
day time clarity: samsung(richer color)
night time clarity:lorez(much more better)
if u need a night time recording system, Lorex Eco2 is the best in price and quality. however, if u want something that is user friendly, and only for day time, choose samsung."
interface: samsung better.
quality of the craftmanship: samsung
day time clarity: samsung(richer color)
night time clarity:lorez(much more better)
if u need a night time recording system, Lorex Eco2 is the best in price and quality. however, if u want something that is user friendly, and only for day time, choose samsung."
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Review 14 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
Stitch1
Location:CT
Date:September 12, 2012
No support
Model Number: LH16812B
"Paid almost $1,000 for installation with Installernet as recommended by manufacturer. Asked installer if cameras needed protection from rain, assured they do not. Withing days two cameras not working and I am now being passed around like a football with everybody saying it's nothing to do with them. Do not use Installernet!!!"
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Review 15 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
RTex
Location:Austin, TX
Date:August 18, 2012
Affordable quality
Pros: easy set up., ease of use, e-mails sent w/ snapshot on alarms
Cons: infra-red images are grainy.
Model Number: LH130
"We purchased this product in Austin, TX last month to remotely monitor my 98 year old mother in her home from our home.
This system is extremely easy to setup and intitive to use. The DVR is totally silent and has been running 24x7 without a problem.
Although we monitor the system from our home, we can monitor from a notebook, tablet, iPhone or Mac real-time from any Free Wifi HotSpot making it versatile. This is really helpful if we are travelling.
Since this is used as a monitoring system, and not used to download data, we use the least expensive Timewarner Internet plan available ($21/mo) rather than the 'Standard Plan".
Lorex provides a free DDNS Service with the purchase, which means that you have your own secure means to connect to your DVR "Server" at anytime at no cost.
The system can be quickly configured to send e-mails to your SmartPhone together with a picture of what the camera caught that triggered the 'alarm'.
It also allows us to remotely playback anything the cameras have captured over the last month with a few mouse clicks.
It also allows us to remotely playback anything the cameras have captured over the last month with a few mouse clicks.
The cameras are color and run on infra-red when there is low light conditions or in total darkness, so we can always see see what is happening. The only drawback is that the images are not 100% crystal clear like on your HDTV when in infra-red mode. This is not a defect with the system but simply a limitation of the technology that is used.
The price was a reasonable given that you got a computer (DVR), fully installed software, a free DDNS Service, and 8 color cameras with 60 foot length cables.
So far this is certainly a good purchase. It allows to watch over my mother-in-law in case she falls or has any other difficulty that would otherwise be ignored in an assisted living facility and a heck of a lot cheaper than $7,000 per month."
1 of 1 people found this review helpful.
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Review 16 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
Jim1966
Location:Aurora, CO
Date:July 27, 2012
Horrible software on DVR and worse tech support
Pros: easy set up
Cons: bad tech support, buggy software
Model Number: LH136000
"Cameras go to continuous recording from motion every time I turn on the LCD that the DVR is plugged into. Software has other bugs like the Rec Para will set PreRecord for cameras 10 and above to exactly what camera 1 is set at like the software cannot dicern between those. Tech support closed every online ticket I opened without ever contacting me and did not resolve any of the issues. The online ticketing system is essentially worthless. They dump the call queues constantly. This company is the worst! Their callbacks take on average 36 hours if you even get lucky enough to get a call back. I have been more than patient but I've been struggling with these problems for two months now and they are not resolving."
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Review 17 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
Nalli
Location:New York
Date:July 19, 2012
not good for rain
Pros: good customer service to diagnose the issue
Cons: not water proof
"We got the other system but the camera seems to be the same for all the systems. They say these camera's are indoor / outdoor. We experienced a heavy rain and 3 out of 4 camera's were not working the following day. Checked with customer service and they are saying it is not water proof and you have to put them in an waterproof encloser. So I returned them to Costco as it was only 33 days old. I look at he review comments before buying them. Please be realistic when you are giving a rating."
1 of 1 people found this review helpful.
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Review 18 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
Skeeter5959
Location:Califonia
Date:July 18, 2012
Loud Loud Fans on DVR
Pros: good picture quality
Cons: loud fans / loud fans
Model Number: Lorex ECO2 16-Channel
"This unit looks like it will be a good product. I was replacing a Q-see unit do to cameras going bad after 6months. I read how the fans were very loud on this unit but I decided to try it for myself. Cannot here the TV or sleep, the fans are so so loud. I could not believe how loud they were. I have it installed in the Master Bed Room on 42” HDTV. If you plan to hide the DVR in a sound proof area, you should be OK. However, what good is the remote control when you can’t point it at the unit. I will be returning the unit immediately. All brands will have their down falls. Lorex has plastic Cameras, where Q-see’s cameras are made of metal. Yet I got moisture in the Q-see cameras. One thing about technology, it is always advancing. I ordered the Q-see model again. When it fails I will return it for the next great model. One tip to make the returns easy, purchase 500 foot of high quality cable to put in the attic. The 60 foot runs never are long enough. And when you need to return the unit, all you have to do is take down the cameras and the DVR. The wires stay in the attic for the next set of cameras. The original wires get return with the unit. Active Vision sells all of the cable and the connectors to put on it
PS. Its funny how most of the reviews for this product are from the Lorex website and are annoymos."
PS. Its funny how most of the reviews for this product are from the Lorex website and are annoymos."
2 of 2 people found this review helpful.
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Review 19 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
Oldtech
Location:California
Date:June 28, 2012
Best Camera and DVR for the money
Pros: excellent value cameras are great daylight&night
Cons: test all cameras and dvr before installation!, origional dvr had bad drive can happen to any mfg
Model Number: LOREX EC02 8 Camera, 8 Channel DVR
"Camera: The camera gives good color picture during average light and good pictures with its built in infrared at night.
DVR: has good quality. The DVR offers a lot of features the basic ones are easy. Some of the DVR advanced features can be challenging to learn.
Internet: Fairy easy as long as you follow the instructions well. Lorex tech support will set it up for you if you have a problem.
Installation: Very straight forward and can be accomplished by a novice. I received no signal loss using a cable I purchased that extended to 120 feet. Lorex states you can go to 300 feet without high performance cables.
Competition: I reviewed a lot of systems and originally ordered the Swan security surveillance system the camera quality was poor. Glad I switched to Lorex!
Cost: Unless you are willing to pay for professional level cameras at a very high cost stay with this system."
DVR: has good quality. The DVR offers a lot of features the basic ones are easy. Some of the DVR advanced features can be challenging to learn.
Internet: Fairy easy as long as you follow the instructions well. Lorex tech support will set it up for you if you have a problem.
Installation: Very straight forward and can be accomplished by a novice. I received no signal loss using a cable I purchased that extended to 120 feet. Lorex states you can go to 300 feet without high performance cables.
Competition: I reviewed a lot of systems and originally ordered the Swan security surveillance system the camera quality was poor. Glad I switched to Lorex!
Cost: Unless you are willing to pay for professional level cameras at a very high cost stay with this system."
2 of 2 people found this review helpful.
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Review 20 for Lorex Eco2 16 Channel Security System with 500GB Hard Drive and 8 High Resolution Cameras
Rating:
CalGal1964
Location:California
Date:May 23, 2012
Great Affordable System
Pros: ease of set up and use
Cons: internet access could be easier
Model Number: LH138501
"I purchased this system to not only monitor my home but my husband who is disabled to make sure he was ok while I am away for work. The color captioning is clear, even from my IPhone. The system is easy to install. We created a space for it in our coat closet and ran all wires through our attic. It is out of site, so no ned to make space in my home office or another room. We did require some assistance setting up the remote access via internet. Brian the Tech support person was outstanding and helpful. I will recommend this product to everyone."
1 of 1 people found this review helpful.
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