Customer Reviews for Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor

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Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor

Model: dv6-6c53cl
Average Customer Rating:
2.923 out of 5
2.9
 out of 
5
(13 Reviews) 13
(out of 13 reviews)
Open Ratings Snapshot
Rating Snapshot (13 reviews)
5 stars
5
4 stars
1
3 stars
0
2 stars
2
1 star
5
6 of 13(46%)customers would recommend this product to a friend.
Customer Reviews for Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor
Review 1 for Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor
Rating
5 out of 5
5 out of 5
HappyCamperForNow
Location:Los Gatos, CA
Date:September 14, 2012

A good deal for a desktop replacement

Pros: usb 3.0 ports, beats audio, n class wireless + gigabit ethernet, multicore i7 gen2 processor
Cons: louder fan, graphics could be better (sufficient for movies)
"I've been using the laptop for a week it works great and it is perfect for what it is.
It doesn't have the best graphics card and I like the styling and weight of the new Envy series better, but this one is exactly what I wanted in a portable desktop replacement. It's fast and multiple cores and big disk are great for multiple boot OSs and/or simultaneously running them. The costco description is incomplete- just take a look at the dv6-6c53cl description on the HP website.
When at home I run it with a universal dock connected to one of the USB 3.0 ports I have my own 2 27" displays, gaming keyboard and 5.1 sound system... So I like the Beats sound, and the laptop display is ok but honestly I don't care about these much. The HD webcam and mic are pretty good and the display and keyboard are adequate for taking on the road. Its got N class wireless and Gigibit Ethernet... The CoolSense feature seems to keep the surface cool, and the fingerprint reader works. Its got HardDrive protection. I like the QuickWeb feature for just getting on the internet fast.
The fan is louder than I'd expect from an "entertainment" PC with Beats. This is the best sounding laptop I've found but it isn't loud enough -it's no boom box. It could use a faster disk and better graphics . It comes with a fair amount of bloatware (I hate trial versions of stuff) I was tempted to delete it all, but look at it closely, you might find something useful."
Review 2 for Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor
Rating
5 out of 5
5 out of 5
vsrikanth9
Location:Suwanee, GA
Date:September 10, 2012

Very good price for this machine

Pros: very good price for this laptop with i7 processor
Cons: packing is very poor.
Model Number: dv6-6c53cl
"I bought this machine and received today itself and tested. As per the prior reviews, I see the issue with the battery, initially it was not charging even i have power cord plugged, and i took out and used only power cord and later i inserted the battery and i see a message that no battery check mark, but once i updated the BIOS version, i do not see any issue. I think you need to call tech support before returning... I am an expert user for laptops and desktops. Very good laptop for this price and also you know the COSTCO sells only good products. I buy items from costco without checking anything if i need it."
Review 3 for Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor
Rating
2 out of 5
2 out of 5
4pawsfan
Location:Rohnert Park, CA
Date:September 1, 2012

Good PC if you don't mind it won't work w battery.

Model Number: Pavillion dv6-6c53cl
"I purchased this refurbished notebook knowing the potential issues with the battery. I assumed that this problem would have been resolved, but not so. From the start, the notebook didn't boot on or work w/ the battery, but only w/ the AC adapter. I followed all the recommended steps: updated BIOS, performed hard reset, etc. Called Concierge 3x and HP 1x. After all attempts to troubleshoot, HP tech asked me to send it back to the factory. I feel I wasted a lot of time trying to figure this out.
Otherwise it is a good PC and so far I don't see anything else wrong; however, this defeats the portability purpose , so I'll return it to Costco hoping they won't resell it again until this issue is fixed.
"
Review 4 for Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor
Rating
1 out of 5
1 out of 5
NicK123nick
Location:ON
Date:August 23, 2012

It looks like a good deal but not worth

"I have a background in mechanical engineering and have used several laptops in the past ten years: 4 Dell, 1 IBM, 1 Lenovo, 1 Toshiba, and 1 HP. The last one is HP DV6 with AMD 3core. I often fix desktop but rarely fix laptops.
With this computer, I have updated a new bios, Win 7, and tweaked Win7 for a better performance. All update does not help to fix the laptop hangs up when IE hangs up (just test for 2 days).
Pros:
- The specification: I7 second gen, 8GB
- AL frame, sturdy laptop
- Beat Audio
- Cool (not hot)
Bad:
- a battery slot sometimes does not fit well with a battery.
- When IE hangs up, the laptop gets frozen. I only have to press power button to shut down and restart.
- Bad finger reader sensitivity when compared with old HP DV6.
- The volume of Beat audio is not load enough.
- Intel 3000 on-board graphic chip does not perform well on 3D, VDO, or gaming. I heard that Intel 4000 is much better.
I think I will add $100 to get HP DV6 with i5 3gen or consider buying Toshiba."
1 of 1 people found this review helpful.
Review 5 for Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor
Rating
2 out of 5
2 out of 5
atimma
Location:NJ
Date:August 21, 2012

worst purchase

"I bought refurbished one. when i first started the screen is flickering. I thought I need to return immediately but next time when I started again it is ok. But some times the flickering is very bad and returning.
2nd thing is battery: very first time battery not charging but after that it started charging."
0 of 1 people found this review helpful.
Review 6 for Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor
Rating
5 out of 5
5 out of 5
RegCostco100
Location:Charlotte NC
Date:August 20, 2012

HP Refurb DV6 Laptop Great Value

Pros: price and condition
Model Number: DV6 i7
"This refurb laptop is as good as new but at a much better price. HP products are the best in the marketplace and the customer service canot be matched."
Review 7 for Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor
Rating
1 out of 5
1 out of 5
TRHCM
Location:SLC, UT
Date:August 15, 2012

Gambled and lost

"Thought that I would be lucky and get a working computer like the others who did and got hope that if it didn't work I would be able to update my bios and windows like the previous reviewer did and get it to work. Computer arrived quickly, but had the same issue with the battery. After updating everything the battery still wouldn't charge. HP customer service (after Costco service) said that they would need to have it mailed in, in order to repair the issue. Haven't decided if I am going to mail it in or just return it and buy a working computer."
1 of 1 people found this review helpful.
Review 8 for Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor
Rating
4 out of 5
4 out of 5
jrSpaceCadet
Location:Northern CA
Date:July 4, 2012

After a bios update, a great computer

Pros: fast cpu, lot's of memory, big hd
Cons: needed update to fix battery problem
"I had the same problem others described with the battery not charging. I called Costco's concierge support who brought HP support into the call. After a windows update and a bios update, the problem went away, and has never returned. Now it works great and it's been a great computer. I'd given it 5 stars if not for the need to update the bios and Windows."
1 of 1 people found this review helpful.
Review 9 for Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor
Rating
1 out of 5
1 out of 5
mgschell
Location:San Diego
Date:July 3, 2012

Two computers/ two non working batteries

Model Number: Pavilion dv6-6c53cl
"Purchased one of these about two weeks ago. Computer was in great condition but only works while pluged in. When I scroll over the battery icon it says "plugged in and not charging". I like the computer so I purchased another one. The new computer arrived with the same issue. I am going to give it one more try to see if I can find this laptop with a battery that will charge. All in all I would like the laptop if the battery functioned properly."
Review 10 for Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor
Rating
5 out of 5
5 out of 5
BCSJ987
Location:New York, NY
Date:April 25, 2012

Great Laptop

Pros: processor speed, 8-16gb ram, bluetooth, widi, stays cool, bright screen
Cons: hdd can be a little sluggish
Model Number: DV6-6c53cl
"Bought refurbished, and arrived in pristine condition, basically looked brand new. No blemishes or scratches on the laptop, screen was flawless. Upon using the machine, it is incredibly fast, 950gb of usable storage after it is formatted by HP. 8GB of ram is more than enough for day to day task, and its "future proof" as you can upgrade it to 16GB. Not as much bloatware as previous HP laptops I have bought in the past. This was an upgrade from a first generation i3-330m processor. However, my old 500gb 7200rpm hard drive was a bit faster, but I would rather sacrifice speed for storage. The screen gets plenty bright, speakers sound pretty great for a laptop, and graphics are surprisingly good for the on board intel HD graphics chip. Bluetooth is a great feature to have to pair your phone or even a wireless mouse. By using PerfectDIsk software to defragment my hard drive, boot times are around 30 seconds (also depends how many programs you have running at start-up). In the end, I couldn't be happier with this purchase, my prior HP laptop was also a Costco refurb and that one was a great machine as well."
2 of 2 people found this review helpful.
Review 11 for Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor
Rating
5 out of 5
5 out of 5
LotsOfLaptops
Location:Charleston, SC
Date:April 22, 2012

Great Purchase

Pros: battery life ~ 4hrs, expandable to 16gb ram, huge hd
Cons: finish shows fingerprints/smudges
"I bought 4 of these for myself and 3 employees and have loved the decision to buy refurbished and save the money over a comparable machine. Haven't had any problems with any of them and will consider purchasing again if I need more."
2 of 2 people found this review helpful.
Review 12 for Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor
Rating
1 out of 5
1 out of 5
Skimmer1
Location:Victorville,CA
Date:April 20, 2012
Pros: lots of features, no questions asked return
Cons: dead battery
"They must have sent me the one the previous reviewer returned!!! Mine arrived broken too!! Battery didn't charge either. Returned it no questions asked . I love Costco!"
1 of 1 people found this review helpful.
Review 13 for Refurbished HP dv6 Brushed Metal Laptop with Intel® Core™ i7-2670QM 2.2GHz Processor
Rating
1 out of 5
1 out of 5
SecondofFour
Location:Phoenix, AZ
Date:April 18, 2012

Won't Buy "Refurbished" Again

Pros: outstanding features for the price
Cons: arrived broken
Model Number: HP dv6
"I don't know whether the laptop was damaged in shipping (it was not in any of its original packaging and wasn't packed in insulating material) or whether it hadn't been properly "refurbished," but the battery wouldn't charge, and the battery panel was jammed into place and could not be removed.
The computer worked fine while plugged into the outlet, and the HP user manual loaded onto the computer was very helpful. Had the battery worked, it would have been a keeper.
From now on, I'll stick to buying new electronics."
1 of 1 people found this review helpful.