Customer Reviews for Dell Inspiron 15R Laptop, Intel® Core™ i5-3210M 2.5GHz
This product is no longer available. Continue shopping at Costco.
Dell Inspiron 15R Laptop, Intel® Core™ i5-3210M 2.5GHz
Purchase the computer and a FREE 1 Year Kaspersky Internet Security (1-User) download will be automatically added at checkout. The software download will be emailed to you.
State law may require sales tax to be charged on the pre-discounted price if the product is subject to sales tax.
Buy a Windows 7 PC June 2, 2012 through January 31, 2013 and get Windows 8 Pro for $14.99 (when it becomes available).
Processor & Memory:
Intel® Core™ i5-3210M Processor 2.5 GHz (with Turbo Boost up to 3.1 GHz)
8GB DDR3 (2 DIMM)
Drives:
1TB (5,400 RPM) Hard Drive
8x Tray Load DVD+/-R Combo Drive
Graphics & Video:
15.6" High Definition (720p) LED Display with TrueLife™
Intel HD Graphics 4000
Communications:
Intel Centrino Wireless-N 2230 + Bluetooth 4.0
10/100 Network card
Integrated HD 1.0MP Webcam with Digital Mic
Audio:
Stereo speakers with Waves MaxxAudio® 3 processing
I/O Ports & Slots:
3x USB 3.0 Ports + 1x USB 3.0 PowerShare
1x VGA
1x RJ-45
1x HDMI
1x 8-in-1 Card Reader
10/100/1000 LAN Connector
AC Adapter Connector
Heasphone Jack
Microphone Jack
Operating System:
Microsoft® Windows 7 Professional (64-bit)
Productivity Software: Microsoft Office Home & Business 2010 - Full Version
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft OneNote
Microsoft® Outlook
Additional Software:
McAfee - 30 day
Adobe® Acrobat® Reader
Power Supply:
6-cell Lithium Ion Battery
Additional Information:
Color: Moon Silver Exchangeable Lid
Dimensions: 14.88" W x 9.92" D x 1.18" H front - 1.34" H back
Weight (Approximately): 6.05 lbs.
Model: Dell 15R
Average Customer Rating:
(824 Reviews) 733
(out of 824 reviews)
Rating Snapshot (824 reviews)
5 stars
504
4 stars
223
3 stars
40
2 stars
20
1 star
37
749 of 824(91%)customers would recommend this product to a friend.
Customer Reviews for Dell Inspiron 15R Laptop, Intel® Core™ i5-3210M 2.5GHz
Review 1 for Dell Inspiron 15R Laptop, Intel® Core™ i5-3210M 2.5GHz
Rating:
ExDellCustomer
Location:New York, NY
Date:August 28, 2012
No quality control on these units!
Cons: multiple issues, no quality control
Model Number: Dell Inspiron 15R Laptop
"So disappointed with Dell. Got this laptop as a birthday present from my husband and I was so excited when it arrived. We ordered it with all the bells and whistles, as I wanted something I could use for a few years.
After over 2 hours with tech support (the first 23 minutes was just waiting for the next available tech), they still couldn't get this thing to work properly.
I am so frustrated with Dell. They still couldn't tell me what it was wront but it couldn't connect to the internet and every action was interminably slow. The tech got it connected once, but then the processor dragged and disconnected itself.
It wasn't the modem or router because we had other devices online and they were working fine, but we rebooted the router anyway. No help. The processor was hung up and took forever to move and the tech was talking about replacing the motherboard and other components as I got more and more frustrated. It was incredibly slow!
I spent over 2 hours of my time on useless troubleshooting with support and they didn't solve the problem. Is it too much to expect the laptop to work as designed when I unpack it and plug it in?
I am returning this lemon (luckily we got it at Costco), but I wonder what happened to Dell? A victim of their own success?
Don't they even test all these components before they ship the laptop? Sure it looks good, but if it can't perform it's useless. I am so disappointed, and my husband feels so bad that his gift turned out to be a lemon. He wanted to order a replacement of the same model right away, but I am honestly afraid to buy another Dell product. This was so disappointing.
We've been avid Dell users for years, and I recommended their products to friends, family and clients, but no more. I am sad to say that I'm looking at another company's laptops. The quality is just not there in Dell anymore."
Share this Review:
Review 2 for Dell Inspiron 15R Laptop, Intel® Core™ i5-3210M 2.5GHz
Rating:
Madonna
Location:Visalia, CA.
Date:August 12, 2012
Junk
Pros: costco return policy
Cons: dell's quality and lack of service support
Model Number: Inspiron 15R Laptop
"The unit ran for a total of 2 days before going out. After numerous calls to Dell's Technical Service Team, which I would rate as extremely poor mannered and ill equipped to handle anything beyond a simple battery exchange, I am returning the unit to Costco. Hours of frustration on the phone with Dell have shown me that the answer is to take advantage of Costco's return policy. That is the only good thing about this purchase. The sad thing is that I have a Dell desktop that I have yet to unpackage and power up for the first time. Quality control should never be foisted upon the public. It should be built into the product before being presented to the public for purchase."
2 of 2 people found this review helpful.
Share this Review:
