Customer Reviews for Q-See 16 Channel Security System with 1TB Hard Drive and 16 High Resolution Cameras

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Q-See 16 Channel Security System with 1TB Hard Drive and 16 High Resolution Cameras

Key Features: 16 Channel Real-time Recording DVR with HDMI & VGA output   1 TB Hard Drive Included   PC & MAC Remote Viewing Compatible   iPhone, iPad, Android, and Blackberry Viewing via Free App   Pan-Tilt-Zoom Camera with 650 lines of resolution, 65 Ft night vision   15 Weatherproof bullet cameras with 600 lines of resolution, 120 Ft Night vision   Cable included for each camera This Costco-exclusive system has everything you need to watch over your loved ones and protect your property.  The 15 weatherproof bullet cameras give you flexibility for placement almost anywhere while the PTZ camera allows you to cover a large area on its own. Connect the DVR to an HDMI or VGA ready monitor or television to view all the video feeds simultaneously, individually or a few at a time – even while controlling the PTZ camera. All the while, your DVR will be recording events at a real-time, continuous rate of 30 frames per second per channel. The pre-installed 1 terabyte hard drive can retain hours of video. Upgrade the hard drive to 2 terabytes to expand your storage, and depending on your preferences, the system can be set to record only when motion is detected, eliminating the need to sift through hours of footage to find a specific event. The DVR also allows you to easily save any important video to a removable USB drive for storage or playback on a computer. In addition to being able to control and monitor your system on-site, the QT4516 DVR is easy to access remotely, whether over the Internet or on any of the supported mobile devices including the iPhone, iPad, Android, Windows Mobile Pro & 7 and BlackBerry devices. Whether you are across town or on the other side of the planet, you can receive e-mail alerts notifying you of detected events. Log into your system via Q-See mobile apps on your WiFi, 3 or 4G or computer to check in on your family or employees. Q-See’s free software even allows you to control the PTZ camera from your PC or Macintosh computer or mobile device. You can also save critical events onto your computer for added security. As the long-running leader in innovation, Q-See believes in making superior surveillance technology affordable and easy to use. Our online knowledge base is ready to help you 24/7 and our tech support staff is available to help you online or over the phone. Q-See is the trusted leader in surveillance solutions for home and business environments, offering Peace of Mind Anywhere, Anytime. HIGHLIGHTED FEATURES: COMBINATION CIF & D1 RECORDING RESOLUTION The QT4516 surveillance system captures video in real-time D1 704x480 recording resolution on 2 channels, and full real-time CIF 352x240 recording resolution on 14 channels. Real-time D1 video can be useful for the recognition and identification of people and objects. HIGH-RESOLUTION CAMERAS 1 Pan-Tilt-Zoom (PTZ): The included Pan-Tilt-Zoom camera features a full 360° horizontal rotation and a 90° tilt. It delivers high-quality images at 650 TV Lines of resolution in daylight and low-light situations as low as 0 lux, while also incorporating automatic focus and light levels. The zoom lens adjusts from a wide-angle 5mm to a tight 15mm range so you can capture the complete area and also essential details. The camera is easily controlled using the buttons on the front panel of the DVR, through the on-screen control interface or with the included remote control. The DVR comes pre-configured to control the PTZ camera - just connect and select the camera’s cruise points. The included wall-mounting brackets provides added flexibility in positioning the camera to achieve the best viewing angle – from on a horizontal, vertical or overhead surface. 15 Bullet Style Cameras: The weatherproof cameras included in this bundle deliver an impressive 600 TV lines of resolution and can capture the action day or night thanks to the 42 infrared LEDs surrounding each lens which invisibly illuminate the area up to 120 feet away. Each camera comes equipped with a three-axis mounting brackets which enable you to position every camera for optimal surveillance while also protecting the combined power and video cable from intentional or accidental damage. Q-SEE MOBILE APPS With our latest mobile app “Q-See QT View” for iPhone/iPad, and Android, Q-See puts the power of peace-of-mind literally at your fingertips. Check in on your property, business or loved ones anywhere, at any time. Receive instant e-mail alerts and see what’s going on with the swipe of a finger. View live feeds from cameras simultaneously, or review video recorded on your DVR. The “Q-See QT View” mobile app takes full advantage of touch-screen technology to allow you to add or change video feeds, play back video or even control a pan-tilt-zoom camera with finger gestures. You can even take still images and save them on your phone or send them as e-mail attachments.  With “Q-See QT View” on your smartphone, you’re never out of touch. Get the most out of your system by being able to check in on the road – no computer required! MULTI-DVR MONITORING SOFTWARE : Thinking of expanding your security system or needing to monitor a separate location? Q-See offers its free Central Management System (CMS) for its QT-series DVRs. This Q-See exclusive, advantageous feature allows you to access multiple same-series DVRs within your network or through the Internet. If you have two or more same-series DVRs in various locations (home office/business site, multiple retail sites, regional locations, etc.) you can conveniently view up to 100 or more cameras on one single screen.  Additionally, up to 10 users can remotely log into the DVR at the same time and dual-stream technology allows for easier internet access with lower bandwidths. Connect up to 100 DVRs, or up to 2000 cameras.   To identify if you have "Same-series" DVRs, the family of QT-Series DVRs include QT428, QT528, QT504, QT4532, QT426 etc.... DVR FEATURES CIF/D1 RECORDING RESOLUTION (IMAGE QUALITY & FRAMES PER SECOND) Your Q-See QT4516 DVR records at both CIF and D1 recording resolution. CIF resolution provides real-time recording and smooth, continuous video playback [30 frames per second per channel (480 frames per second total) / Playback resolution: 352x240]. While D1 records at a real-time resolution on TWO channels, or a non-continuous, slower frame per second on all channels.  Setting the DVR to D1 recording resolution provides a larger video image size, which can be useful for the recognition and identification of people and objects [120 frames per second total / Playback resolution: 704x480]. Choose any combination of CIF and D1 to customize each camera to capture video that is best suited to your needs. HARD DRIVE SIZE Record and store video footage on the pre-installed 1 terabyte hard drive. The amount of footage that you can save on the hard drive before needing to over-write footage will depend on the recording and resolution settings you select. This system can support a hard drive up to 2 Terabytes (SATA) FOUR RECORDING MODES Select from 4 different recording modes: Advanced Motion Detection: Advanced motion detection settings help to minimize false alarms. The easy-to-use motion detection set-up screen allows you to mask out certain areas which frequently experience heavy movement in order to avoid false alarms and unnecessary triggers.   Time-Schedule: Record based on a pre-set schedule that you choose depending on your needs. For example, only at night, only during office hours or only during non-business hours.   Alarm Sensor Trigger: Only records when the alarm sensor has been triggered. (Alarm sensor not included.)   Manual: When set to manual, the system will record 24 hours a day, 7 days a week or until you manually turn it off. THREE VIEWING MODES Select from 3 different viewing modes: Single Cam: Display 1 camera at a time   1, 4, 8, or 16 Cam: Display up to all 16 cameras at once on a split screen   Timed Auto-Sequence: Display a timed-auto sequence, which shows each camera for a few seconds and rotates the view through all cameras one at a time. THREE SEARCH OPTIONS Quickly find previously recorded video by searching in one of three ways: Time: search video within a specific time frame   Motion Detection Event: search video by occurrences of motion   Alarm Triggered Event: search video by items that triggered an alert MULTI-TASKING FUNCTIONALITY The multi-tasking feature allows multiple functions to occur on the system at one time: record video, watch live video or playback video, while also monitoring and managing the system remotely, and backing up files. REMOTE MONITORING COMPATIBILITY Remote monitoring from Macintosh or PC computers connected to the Internet   Free “Q-See QT View” app for iPhone and “Q-See QT View HD” for iPad available from Apple’s AppStore   Free “Q-See QT View” for Android phones and “Q-See QT View HD” for Android tablets available from Android Market   Free “SuperCam” app for Windows Phone 7, Windows Mobile Pro, BlackBerry and Symbian phones included on CD   Compatible operating systems: Mac OSX 10.6 and 10.7, Microsoft Windows XP/Vista/7   Compatible Internet browsers: Internet Explorer 7-9, Google Chrome, Mozilla Firefox and Safari 5.0/5.1   FreeCentral Management System (CMS) software - included on CD – allows you to monitor your DVR regardless of browser, and connect multiple QT Series DVR’s together   Remotely monitor 24/7 worldwide using high-speed Internet   Q-See’s Free MyQ-See.com Dynamic DDNS allows you to access your DVR remotely using a convenient URL instead of a complicated – and sometimes changing – IP address   Receive instant email alerts and snapshot images when motion is detected, an alarm is triggered, video loss occurred or other events   Up to 10 users can simultaneously log into the DVR with dual-stream technology allowing for easier Internet access even on low-bandwidth connections CONVENIENT BACKUP Backup video files from the surveillance system to a PC, Flash Drive or USB Hard Drive in order to free-up space for new video while retaining important footage. H.264 COMPRESSION H.264 Compression minimizes file size in order to maximize the recording time, which also allows you to efficiently store as well as transfer video smoothly for viewing over the internet. CONNECT HDMI or VGA Monitor/Television Display on any 19” or larger TV or Monitor (1 HDMI output, 1 VGA output, 1 BNC output, 1 BNC spot out,). The system supports multiple VGA resolution settings: 800x600, 1024x768, 1280x1024, and 1920x1080. NAVIGATION MENUS The user-friendly interface, along with the accompanying mouse and remote control, make moving through the program menus a breeze. UNIVERSAL PLUG AND PLAY (UPnP) UPnP, is a new network protocol that is designed to allow easier connections of networked devices such as computers, mobile devices and network-capable security DVRs. Q-See has incorporated UPnP technology into this DVR to allow them to automatically – and seamlessly interact with other devices on the network - without the need for special software or time-consuming configuration routines. If your router is UPnP-capable, Q-See’s DVRs are ready to go to work! CAMERA SPECIFICATIONS Pan-Tilt-Zoom (PTZ) Camera:  High quality video using 1/3” Sony Exview HAD CCD-II coupled with Sony Effio-E digital signal processor to produce 650 TV lines or resolution. High-Resolution: 650 TV Lines (976x494 Pixels)   Pan Rotation: 0° to 360° (horizontal)   Tilt Rotation: 0° to 90° (vertical)   Pan/Tilt Speed:  Approx 13° per second   Image Sensor: Color 1/3" Sony Exview HAD CCD-II,   Digital Signal Processor:  Sony Effio-E   Ability to control the Zoom Lens: 5mm-15mm (wide to zoom)   Optical Zoom: 3x   Minimum Illumination: 0 Lux   Night Vision Range: Approximately 65 feet (night vision in black and white, day mode in color)   Infrared LEDs:  12   Weatherproof IP66:  Indoor and Outdoor Use   Baud Rate: 1200 / 2400 / 4800 / 9600 bps   128 Preset Positions: 80 preset positions and 48 special function settings   Programmable Cruise Pattern: Save 16 positions with pauses between 5-60 seconds   White Balance: Auto   Back Light Compensation: Auto   Operation Temperature: -14°F to 122°F (-10°C to 50°C)   Installation:  Ceiling or wall (mounting brackets included)   PTZ Material: Metal   PTZ Cable Type: 100 Ft. All-in-one Video, Power, and Data Cable   Protocol: Pelco-D and Pelco-P Bullet 600 TV Line Resolution Cameras: Premium Resolution: 600 TV Line High-Resolution   1/3” sensors with enhanced infrared cut filters: Allows for a higher quality picture, accurate colors, and better image quality than most standard surveillance cameras.   Night Vision: Up to 120 Ft. in the dark with 42 infrared LEDs (night vision appears in B&W, day viewing in color)   Weatherproof Cameras: Suitable for both indoor and outdoor use.   Cables: 60 Ft. cable included with each camera (Extensions available if needed.)   Lens: 5.0mm lens providing a 50°-55° radius of field of view   Theft-Deterrent Mounting Brackets: Flexible 3-Axis brackets allow for more precise positioning of the cameras, while guiding the cables directly through the camera brackets to reduce the threat of vandalism to the cameras. The mounting brackets are capable of accommodating a variety of surfaces and angles. ADDITIONAL SYSTEM SPECIFICATIONS: DVR supports RS-485 compliant Pan-Tilt-Zoom cameras with 255 presets and 8 cruise settings   DVR supports four audio channels (audio cameras or microphones not included)   DVR Inputs/Outputs:   Video:  16 BNC inputs /1 HDMI Output, 1 VGA output, 1 BNC output   Audio: 4/1 (Audio mic/cameras not included)   Two USB 2.0 ports for USB mouse and USB back-up drive connectivity   DVR Power Supply: 12V/3A   DVR Operating Temperature: 50°-104°F   Camera Power Supply: 12V   Camera Operating Temperatures: 14°-122°F at 95% humidity WHAT’S INCLUDED: 1-year Q-See Warranty & Lifetime Technical Support   16-Channel H.264 DVR with 1 Terabyte Hard Drive (QT4516-1)   Pan-Tilt-Zoom (PTZ) Camera with night vision (QD6531Z)   (15) Weatherproof bullet cameras with 3-Axis Brackets (QM6006B)   (1) 100 Ft. All-in-one Video, Power, and Data Cable for PTZ Camera   (15) 60ft Cable for flexible installation   (4) 4-way/3-way camera power adapters for efficient installation   USB Mouse and Remote Control   CD-Rom with Remote Viewing Software and Manuals   Power supply for DVR   RJ-45 Ethernet Cable   BNC to RCA adapter SUPPORT: Sales Questions: CostcoSales@dpsi-usa.com   Support: 24/7 Technical Resources available at www.q-see.com/support Model:QT4516-659-1
Average Customer Rating:
3.889 out of 5
3.9
 out of 
5
(9 Reviews) 9
(out of 9 reviews)
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Rating Snapshot (9 reviews)
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7 of 9(78%)customers would recommend this product to a friend.
Customer Reviews for Q-See 16 Channel Security System with 1TB Hard Drive and 16 High Resolution Cameras
Review 1 for Q-See 16 Channel Security System with 1TB Hard Drive and 16 High Resolution Cameras
Rating
5 out of 5
5 out of 5
schirminator
Location:San Diego
Date:August 17, 2012

Excellent Value, High Quality

Model Number: QT4516/QD6531Z/QM6006B
"This is a full featured setup. The documentation is thorough although not always easy to follow (see the network setup comments below). The fit and finish of the components is excellent and everything needed is included: power supplies, cables, even mounting screws and anchors.
Setup overall is very easy. However, I found setting up the external network access was a bit difficult. I called the customer service number and received really good support from a gal named Faith. She persisted patiently with me even when I was being obtuse!
The external access via the Internet is great but the part I really like is the access on my Android phone. Easy to use and really cool!
The cameras switch nicely from color when light is good to black and white when it isn't. Vision is excellent even in total darkness. Pretty amazing.
The PTZ camera is easy to use and also works in bright light or total darkness and does so automatically.
I think some of the poor reviews are made by folks that either expected too much from the product or where not patient enough to work through any issues they had. Inside the box was a slip of paper explaining how to easily reset the camera if necessary (I haven't had to do so) so that it will switch from normal to IR mode. This issue sounds like it may be responsible for some of the complaints in the reviews published here and by following the instructions the problem is quickly eliminated.
I found the system easy to use in general but I have worked a little with these systems in the past. There are so may features you will find you can spend quite a bit of time learning all the cool things you can make it do. More features than most user will want but they do not get in your way and they are there if you want them!
Even at twice the price I believe it would be a good buy!"
Review 2 for Q-See 16 Channel Security System with 1TB Hard Drive and 16 High Resolution Cameras
Rating
5 out of 5
5 out of 5
qseeuser
Date:August 16, 2012

q-see 16-channel

"This is the third system I have hooked up in two homes. All the parts were in the box and everything was just like picture. Used 14 cameras so far and everything is working, next will be the internet connection.
Thanks: pat
"
Review 3 for Q-See 16 Channel Security System with 1TB Hard Drive and 16 High Resolution Cameras
Rating
2 out of 5
2 out of 5
KMA1
Location:Colorado
Date:August 10, 2012

Not even close to what I expected

Pros: the online chat answered right away., served to tell me it was not going to work for my, needs.
Cons: not designed for a commercial application.
Model Number: QT4516-659-1
"I received the system and set up two cameras to see what they would do. I found that while the system does a great job of recording activity it will not trigger the record function farther away than 20' from the camera. This is a problem when trying to monitor an area 80' long. My expectation was that if the viewing distance is 132ft then the system would easily automatically record at a distance 60% as long."
4 of 4 people found this review helpful.
Review 4 for Q-See 16 Channel Security System with 1TB Hard Drive and 16 High Resolution Cameras
Rating
2 out of 5
2 out of 5
Anonymous
Location:Fairfax, VA
Date:August 10, 2012

Q-See 16-channel Real-Time DVR with 1TB Hard Drive

Pros: good cameras cost ease of use mobile apps, secure smtp gmail setup instruction, good instruction/ color manuals
Cons: a lot of malfunction, false alarm false motion detection triggers
Model Number: Q-See 16-channel Real-Time DVR with 1TB Hard Drive and 16 High-Resolution Cameras
"I might get a defected system. The motion detection did not work. The system keep generating false alarm and filling up my gmail account with thousand of notification messages in 3 days of vacation.
Does not email snapshot images when motion is detected.
ptz camera did not work out of the box."
2 of 2 people found this review helpful.
Review 5 for Q-See 16 Channel Security System with 1TB Hard Drive and 16 High Resolution Cameras
Rating
3 out of 5
3 out of 5
Qman
Location:Seattle, WA
Date:August 10, 2012

OK product but noisy

Pros: works as advertised
Cons: box is very noisy
"Got this system about a week ago. All components work out of the box. Installation of 16 cameras is a bit tough. Finding location to hide the DVR is also a challenge. The system works well.
My only complain is the fan noise. It's louder than all 3 desktop computers running together. Just bad. Best if you have an isolated area in the house to hide the box. When the warranty run out, I will replace the fan.
My friends bought other Qsee system and they are silent, no fan no nothing. Not this system. :-(
Good luck."
1 of 1 people found this review helpful.
Review 6 for Q-See 16 Channel Security System with 1TB Hard Drive and 16 High Resolution Cameras
Rating
4 out of 5
4 out of 5
OregonDave
Location:Oregon
Date:August 2, 2012

Poor Customer Service

Pros: camera quality
Cons: poor service, remote monitoring
Model Number: QT-4516
"The Set itself has really good quality and is easy to set up. All of the cables, cameras and accessories were clear and installation friendly.
If you want the remote access it's a different story. You have to register with Q-see and I have a bad feeling regarding privacy as they have to host the whole thing and there is no direct access to your system without them. There customer service is only open until 5PM pacific and are extremely limited as to what they can help with and are very static.
The dome camera was defective with my system and the RMA process was unfriendly and a pain in the rear with just threats of charges if you don't send every last screw back with the defective piece.
Now that's it's all up and running, I'm pleased with he quality but getting there will make me think twice about Q-See in the future."
1 of 1 people found this review helpful.
Review 7 for Q-See 16 Channel Security System with 1TB Hard Drive and 16 High Resolution Cameras
Rating
5 out of 5
5 out of 5
HowardWLiu
Location:Torrance, CA
Date:July 27, 2012

Very good quality cameras

Model Number: QT-4516
"This is the third Q-See system I bought from Costco, they always been very good. I am specially impressed by the camera quality this time."
2 of 2 people found this review helpful.
Review 8 for Q-See 16 Channel Security System with 1TB Hard Drive and 16 High Resolution Cameras
Rating
4 out of 5
4 out of 5
Baoanh
Location:Texas
Date:July 25, 2012
Model Number: Q-See 16-channel Real-Time DVR with 1TB Hard Drive and 16 High-Resolution Cameras Remote Monitoring
"Good system to have to protect your house. I rated good overall but not excellent because the PTZ camera is already pre-set as a #16 video slot. I want the PTZ camera to be placed where ever I wanted it but got no choice to placed in video #16."
3 of 3 people found this review helpful.
Review 9 for Q-See 16 Channel Security System with 1TB Hard Drive and 16 High Resolution Cameras
Rating
5 out of 5
5 out of 5
ws08
Location:Corona, CA
Date:July 18, 2012

Great system

Pros: quality, cost, ease of use, mobile apps
Cons: not really a con but the ptz camera is bigger, than expected
"The quality is amazing!! Way better than expected. Great deal for the price. I installed a systm at a friends place of business that was twice as expensive and doesn't have the quality or the features that this one does."
12 of 13 people found this review helpful.