Customer Reviews for Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.40GHz, Blu-Ray Player
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Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.40GHz, Blu-Ray Player
Purchase the computer and a FREE 1 Year Kaspersky Internet Security (1-User) download will be automatically added at checkout. The software download will be emailed to you within 1 business day of placing your PC order.State law may require sales tax to be charged on the pre-discounted price if the product is subject to sales tax.
Processor & Memory:
Intel® Core™ i7-3770 Processor 3.4GHz Intel® Turbo Boost Technology 2.0 up to 3.90GHz
16GB DDR3 SDRAM at 1600MHz
Drives:
2TB (7200RPM) SATA Hard Drive + 32GB SSD with Intel® Smart Response Technology
Blu-ray Disc BD-Combo (Reads BD and Writes to DVD/CD)
Operating System:
Microsoft® Windows 7 Home Premium, 64-bit
Graphics & Video:
1GB AMD Radeon HD 7570 Graphics
Communications:
10/100/1000 Gigabit Ethernet LAN
Dell Wireless 1703 802.11b/g/n, Bluetooth v4.0 +LE
Audio:
Internal High-Definition 7.1 Performance Audio with WAVES MAXX Audio
NO Speakers Included
Keyboard & Mouse:
Dell™ KM632 Wireless Keyboard and Mouse Combo
Expandability (Total Slots):
Total Memory Slots: 4 DIMMs
3x PCIe x1
1x PCIe x16
2x Sata 3
2x Sata 2
1x Mini-PCIe
6x Internal USB 2.0
Top I/O Ports & Slots:
2x USB 2.0 (One Powershare)
Microphone/Headphone Port
Front I/O Ports & Slots:
2x USB 3.0 Ports
1x 19-in-1 Media Card Reader
Rear I/O Ports & Slots:
4x USB 2.0 Ports (Rear)
2x USB 3.0 (Rear)
2x USB 3.0, MCR (Front)
2x USB 2.0 (One Powershare) (Top)
1x HDMI/VGA
Standard 7.1 Audio Jacks (Rear)
Microphone, Headphones (Top)
Productivity Software: Office Home & Student 2010 - Full Version
Microsoft® Word
Microsoft® Excel
Microsoft® PowerPoint
Microsoft® OneNote
Additional Software:
Adobe® Acrobat® Reader
Additional Information:
Power Supply: 460W
Dimensions: 7.28" W x 17.52" D x 15.95" H
Approximate Weight: 28.3 lbs.
Warranty and Service:
XPS Dedicated Phone Support Rapid response from specially trained reps that know the latest technology is available at the dedicated XPS phone support center. The XPS Warranty Support queue is available during the term of your limited warranty, 24/7, and designed to provide rapid response, 2 minutes or less average speed of answer, provided the customer calls the correct, toll-free number and enters their express service code. Hold times may be affected by multiple variables including, but not limited to: time of day, product release cycle, product recall occurrences and total number of XPS customers.
Model: XPS 8500
Average Customer Rating:
(480 Reviews) 445
(out of 480 reviews)
Rating Snapshot (480 reviews)
5 stars
353
4 stars
87
3 stars
14
2 stars
12
1 star
14
449 of 480(94%)customers would recommend this product to a friend.
Customer Reviews for Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.40GHz, Blu-Ray Player
Review 1 for Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.40GHz, Blu-Ray Player
Rating:
Oldman50
Location:Fort Worth, TX
Date:August 24, 2012
good but check the specs
Model Number: Dell XPS 8500 Desktop
"Every time I buy a new PC I think this will be the one that lets me fly through everything I do like when the world was new. This one almost got me there. At the top of my fly-through list was video capture and editing from my old mini DV camcorder which I have been putting off for 10 years, hoping for a really fast machine with lots of space to make the job easy. This one made the grade in all respects except that it does not come with a firewire port. In all fairness to the manufacturer, this is no longer needed to import video from any device I can think of, so one cannot really fault them for not including it. I purchased and installed a card from Dell that fixed the problem without much trouble and life is now fine. If you need a firewire port, better order the card . A second limitation of this system is that it will not use a 5GHz wireless network if you have one in your home. The 2.4GHz is fine, but the lack of 5G would seem to be a mismatch with the high level of performance in all other aspects of this system. This cost it the 5th star.
This system arrived sooner than expected and was easy to set up. The case is not unsightly and is easily opened and has enough space to install hardware easily. With Office installed and other features, I thought this was a really good buy. If you have not used a PC with a solid state drive, get this. Like the world is new, really!"
This system arrived sooner than expected and was easy to set up. The case is not unsightly and is easily opened and has enough space to install hardware easily. With Office installed and other features, I thought this was a really good buy. If you have not used a PC with a solid state drive, get this. Like the world is new, really!"
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Review 2 for Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.40GHz, Blu-Ray Player
Rating:
Desertrat72
Location:Tucson, Arizona
Date:August 13, 2012
Great promse, bad delivery
Pros: lightning speed, quick start-ups of system and applications
Cons: linadequate tech support from dell
Model Number: XPS 8500
"I am not a techie, but I believe I am a sopisticated user. I chose this machine and configuration based on my needs, good reviews, and past experience with Dell computers. I am disappointed - with Dell,s technical support and foillow-through. Order fulfillment took longer than I had exopected (over a week from order to ship date,-over 2 weeks until delivery. The machine had a major defect right out of the box; the computer would shut down and restart without warning. A week of back-and-forth with Dell tech support including a "system reset" could not resolbve the problem. I insisted that Dell replace the entire unit, which they reluctantly agreed to do. After four days I have not received confirmation the replacement of statue update. I am out of patience, and returning the unit to Costco. I will decide what to buy as an alternative in a couple of months."
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Review 3 for Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.40GHz, Blu-Ray Player
Rating:
mrspd
Location:Northern California
Date:August 10, 2012
Love Win7 and ease of setup
Model Number: 8500XPS
"So far all I can say is I am happy with my purchase. Only had it a week.The 8500XPS has more than met my expectations."
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Review 4 for Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.40GHz, Blu-Ray Player
Rating:
PDXMike
Location:Portland, OR
Date:August 9, 2012
Poor Quality
Pros: great price
Cons: doa until i fixed it
Model Number: Dell XPS 8500
"Just got the XPS 8500 and was excited to boot it up. As I removed it from the box there was a definite rattle inside the case. After I opened the case I found a loose PCB laying on the bottom of the case. I finally figured out the location where it belonged and realized that the screws that should have held it in place where missing. So much for Dell quality and manufacturing excellence. Once I inserted it in the correct slot, the computer appears to work as advertised, but it's left me wondering what else wasn't manufactured correctly."
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Review 5 for Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.40GHz, Blu-Ray Player
Rating:
JenMonica
Location:Orange County, CA
Date:July 21, 2012
Dead on arrival
Pros: great customer service
Cons: did not work right out of the box.
"Unfortunately when this computer arrived today it was unable to boot up. I called Dell and their customer service was great, they even walked me through opening up the computer to check the parts inside but we couldn't fix it.
Since it was still under warranty they were willing to send a tech to my house to fix it free of charge, but I am opting to return it as I am afraid this would just be the start of many problems yet to come. Makes me sad, but there you go."
1 of 1 people found this review helpful.
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Review 6 for Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.40GHz, Blu-Ray Player
Rating:
Coolhome
Location:Cool, CA
Date:July 17, 2012
Dell Consistency
Pros: 16 gb memory and 2 tb hard drive
Cons: pre-loaded virus software
Model Number: Dell XPS
"So far, everything has been great. Very easy setup. Fully deleted some of the pre-loaded software before transferring my files and programs. I could have purchased the same basic configuration from ZT through Costco but too many friends have struggled with consistent performance with ZT. Dell is more expensive but worth it in the long run. 16 GB memory and 2 TB hard drive should serve me well in furture."
1 of 1 people found this review helpful.
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Review 7 for Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.40GHz, Blu-Ray Player
Rating:
tjw1
Location:Tucson, Az
Date:July 5, 2012
great machine
Model Number: Dell XPS 8500 Desktop
"Great machine. Fast and easy to use. Have had several Dells and this is the best."
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Review 8 for Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.40GHz, Blu-Ray Player
Rating:
engnsnow
Location:Rancho Santa Margarita, CA
Date:June 25, 2012
Great computer!
Pros: fast
Cons: blu-ray playback software not pre-installed
Model Number: XPS
"So far the computer is great. Very fast. The only issue so far was that there was no Blu-ray playback software installed. I let the Dell tech take control remotely and he verified. Service was very good and they sent software out. I received today (next business day)."
1 of 1 people found this review helpful.
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Review 9 for Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.40GHz, Blu-Ray Player
Rating:
GDeleel
Date:June 25, 2012
Mostly Good
"As a whole this computer performs as it should. I selected 3 strars and NO for recommend to a friend due to my "BUT" below.
I am able to perform all basic operations quickly, multi-task without issue, reboot/boot up very quickly, play one of the latest MMORPGs without issue, stream data over internal network with ease ... BUT
And this is why I may return this item ... No Supplied Blu-ray Softwate. This means you much purchase additional software to even play a Blu-ray. PowerDVD works well from what I hear but do you really want to shell out another $100."
1 of 1 people found this review helpful.
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Review 10 for Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.40GHz, Blu-Ray Player
Rating:
choming
Location:San Francisco, CA
Date:June 23, 2012
Excellent Ivy Bridge Windows PC with SSD
"This PC works perfectly when i boot it up the first time. Installation and setup was easy and SSD makes things run fast. It shows 8 CPU (with Hyperthreading). I highly recommend this PC !!!"
1 of 1 people found this review helpful.
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Review 11 for Dell XPS 8500 Desktop, Intel® Core™ i7-3770 3.40GHz, Blu-Ray Player
Rating:
KPS99
Location:Sacramento, CA
Date:June 18, 2012
I Was Shipped A Non Functioning Computer
Pros: good customer support
Cons: poor quality control
Model Number: Dell XPS 8500 Desktop
"This desktop arrived and would not boot. With help from Dell/Costco's customer service, we discovered that the hardware drivers as well as software had not been loaded on the PC prior to shipping. There are no discs sent with the unit and therefore it needs to be sent back to Costco or have the CD's shipped to me and loaded myself to work. A replacement PC will take another 2 weeks to arrive, as they are manufactured overseas after the order is placed. Customer service through Costco/Dell was excellent, but the bottom line is that this just shouldn't happen; particularly when considering the cost of the unit and time dealing with this that I'll never get back."
8 of 11 people found this review helpful.
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