"I have used Dell for many years and as this one, they all seem to be very good products. When I was with IBM, I was trained to repair Dell products so I can tell you from the inside out they are excellent Laptops."
"I am a major Dell fan, except for this purchase. I am returning it. It arrived and I began activating the installed software and the hard drive crashed. I had to send it to Dell for repair. When it arrived back, I turned it on and nothing happened. Two hours on the phone resulted in me being told to ship it back to Dell because they missed a couple of things."
"I just received this laptop today. I plugged in the power but the laptop couldn't be turned on. It's indeed a paperweight. I called the Dell Customer Service. After I followed the rep's instructions, the computer still didn't come on. Then Dell tells me that they will need to replace the motherboard. I told the rep I don't want to anything replaced since it's brand new. Will return this piece of junk first thing in the morning and keep trying to convert my husband to Apple"
"First let me say that I have always loved Dell desktops. I have purchased 3 in the past and would swear by Dell's reliability. I have never had an issue with any computer from Dell so I did not hesitate to purchase this laptop online. Well, I was disappointed when it arrived. It felt like it was made from cheap plastic and the keys were very "jiggly" It seemed to work well but I couldn't get past the cheap plastic case."
We have multiple laptops and PCs and I've never purchased such a terrible piece of hardware such as this before. The first one blue screened and then the harddrive died. Then we had to order a replacement online and the second one started doing the same thing! Waste of time and money."
"I am still getting used to all of the bells and whistles, but this laptop is remarkable for its ease of use. I had been a little hesitant to buy a laptop, but when I saw this one advertised on Costco.com, I could not pass up the deal. It was definitely worth the investment."